Critizr is Europe’s leading VoC platform to drive customer obsession. Founded in 2012 and used by over 80 of Europe’s biggest companies, it is transforming the way businesses listen to and understand their customers, empowering local staff to take action and deliver a great customer experience every day.
- Retail Voice
What does it take to achieve world-class customer experience in retail today? You might think it’s more data, but you’d be wrong. Critizr’s Hazel Morton explains why your people hold the key.