All Q&A articles
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InterviewHarry Hall: the 1891 cavalry tailor turned fast-growing specialist retailer
Fast-growing equestrian and outdoor pursuits brand Harry Hallâs ecommerce director Lewis Wilkinson speaks to Retail Week about the brandâs heritage, Britsâ growing love of the outdoors, and why a quarter of its revenue now comes through Amazon.
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InterviewQ&A: Holland & Barrett sustainability and impact director on progress, areas of improvement, and future ambitions
Holland & Barrett, like many other retailers, has been on a journey to make improvements to its sustainability strategy and set targets to meet.
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InterviewMatalan chief commercial officer on modernising the retailer for ânew chapterâ
Matalan has been undergoing a style, digital and store transformation over the last few years, and its new autumn/winter collection marks the start of a new era
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InterviewUnder Armourâs run product expert on how run clubs are shifting expectations
Major cities across the country have become positively overrun by run clubs, putting additional pressure on how major sports brands and retailers choose to show up to customers.
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InterviewRetailers winning with retail media are the ones that understand their customer
Retail media networks are increasingly being adopted by a range of retailers and brands across grocery, fashion, beauty, and more.
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InterviewThe Entertainerâs Andrew Murphy on Meccano relaunch, new stores and Christmas
Employee-owned The Entertainer is poised to relaunch the iconic Meccano brand, for which it acquired the rights a year ago. As the retailer gears up for the golden quarter, itâs one reason why chief executive Andrew Murphy is confident
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InterviewN Brown group tech director: âAI is not another metaverse, itâs here to stayâ
Retailers are continuing to digitally transform and incorporate more tech into foundations, and N Brown is no exception.
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InterviewMarketing: How Superdrug captures new customers working with Sampl
âSampling is probably one of the oldest forms of marketing, but it didnât evolve for many years,â Samplâs chief marketing officer, Adam Wright, told Retail Week.
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InterviewQ&A: Asos EVP of product on driving relevance with Test & React
Asos executive vice president of product Elena MartĂnez Ortiz says the ecommerce giantâs âTest and Reactâ model is all about ensuring it stays relevant in the fashion conversation.
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InterviewQ&A: WorkJam MD on âhow to do more for lessâ with supporting tech
WorkJamâs managing director of Europe, Middle East and Africa, Mark Williams, spoke to Retail Week about how technology can help with frontline operations and how to be more productive on the shop floor.
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InterviewQ&A: THG Ingenuity CTO on Google partnership and preparing retailers for peak
Itâs been a busy time for THG Ingenuity following its demerger from THG Plc last year.
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InterviewQ&A: Infobip retail specialist discusses why effective communication with consumers builds trust and loyalty
Infobip retail specialist Kim Johal spoke to Retail Week about effective communications, agentic AI, fraudulent messages, and loyalty.
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InterviewQ&A: Snap head of retail on new innovations and how Gen Z likes to shop
A recent report from Snapchat, Portas and YouGov dubbed âThe Memento Generationâ revealed some interesting insights into how Gen Z likes to shop.
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InterviewQ&A: Adyen global VP of retail discusses the increasing need for flexibility in payments
Adyenâs global vice president of retail, Holly Worst, discusses the evolution of payments, the pain points for shoppers, agentic commerce, and fraudulent transactions.
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InterviewQ&A: Landsec on âbiggest investmentâ in Trinity Leeds and why âlandlordâ is an outmoded term
Thereâs more to the North than Manchester. Across the Pennines, Leeds and the Trinity shopping centre are thriving and changing to reflect consumer habits. Landsec senior asset director Rob Hardie tells Retail Week all about it
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InterviewQ&A: Kingfisher chief AI officer on being ahead of the curve with AI agents and agentic commerce
While many retailers are exploring how to deploy AI effectively for the customer and colleague experience, Kingfisher is one retailer that has been at the forefront of this mission for several years.
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InterviewQ&A: Rethink Productivity co-founder on smooth store operations and colleague efficiency
Rethink Productivity co-founder and head of insights Sue Hedaux talks about the biggest challenges for retailers, in-store tech being a help and a hindrance, and how retailers can set up shop for the future
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InterviewQ&A: Impact.com UK country manager discusses the importance of partnership marketing in the modern age
We spoke to Impact.comâs UK country manager Anthony Clements about how to leverage partnership marketing, how AI is changing brand discovery, and alternatives to paid ads.
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InterviewQ&A: Particular Audience CEO on the evolution of retail media, search and personalisation
Chief executive says retail media architecture âwonât surviveâ the next five years without adding advanced search and recommendation systems.
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InterviewQ&A: Asdaâs Rachel Eyre on its new retail media partnership with Amazon
This month, Asda struck up a âfirst-of-its-kindâ partnership with Amazon to advance its retail media offer. Chief customer and digital officer Rachel Eyre spoke to Retail Week about what the tie-up looks like and means for the supermarket, its customers and its advertising partners