All Q&A articles – Page 3
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Interview
Q&A: Not On The High Street’s CEO on the challenges facing pureplays
Retail Week talks to Not On The High Street chief executive Leanne Rothwell on the challenges of running a pureplay business and being a disruptor in the gifting space.
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Interview
Q&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
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Interview
Q&A: Bodycare’s Tony Brown on building a ‘truly national brand’
Founders Graham and Margaret Blackledge launched Bodycare in 1970 from a market stall in Skelmersdale, Lancashire. Today the health and beauty retailer’s portfolio has grown to more than 130 stores across the UK
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Interview
Q&A: Percival boss Chris Gove on shooting for the Big Apple as part of US expansion
Retail Week spoke to Percival founder and creative director Chris Gove about the menswear retailer’s international expansion plans and growing from a single London pop up to a potentially global store estate
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Interview
Q&A: The Very Group’s Paul Hornby on integrating AI into the digital customer experience
The Very Group is in the midst of a tech transformation and by 2024 it plans to migrate most of its app and website to its new Skyscape platform which will help deliver customer experience changes “more frequently and faster than ever before”
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Interview
Q&A: Zero-waste beauty brand SBTRCT founder Ben Grace on why less is more
After spending 10 years as the managing director of men’s skincare brand Bulldog, Ben Grace launched SBTRCT in August 2020 with “a mission to create the highest-performing skincare products with the lowest environmental impact”.
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Interview
Q&A: Watches of Switzerland CEO Brian Duffy on why the UK is missing out on tourist shoppers
Retail Week speaks to Watches of Switzerland chief executive Brian Duffy about the detrimental impact of tourist tax, the luxury retailer’s secret to success and its international expansion plans in the pipeline
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Interview
Q&A: OnBuy founder Cas Paton on becoming ‘Europe’s fastest-growing ecommerce business’
OnBuy’s founder and chief executive Cas Paton speaks to Retail Week about differentiating from other marketplaces, international expansion and plans to take the business to new heights
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Interview
Q&A: Space NK’s Andy Lightfoot on being truly multichannel and fighting competition
Space NK chief executive Andy Lightfoot speaks to Retail Week about the importance of high streets in today’s climate, the true meaning of experiential retail in beauty, Sephora and his journey at the retailer since being promoted four years ago
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Interview
Q&A: James Hart – founder of Kidly and Asos’ first employee
We spoke to Asos’ first employee James Hart about why he left and struck out alone to create the Asos of kidswear
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Interview
Q&A: Alibaba’s Roland Palmer on Brexit and what UK retail can learn from China
Alibaba’s UK general manager Roland Palmer speaks to Retail Week about how the marketplace giant is making a name for itself in the country despite challenges from Brexit, and where UK businesses can follow China’s example
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Interview
Q&A: Vinted marketplace CEO Adam Jay on the future of second-hand fashion
Retail Week spoke to Vinted marketplace chief executive Adam Jay about the platform’s expansion plans, resale market challenges, the importance of having no selling fees and how second-hand fashion will shape the future
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Interview
Q&A: Cotswold Company CEO Ralph Tucker on repair shops, store openings and the four-day week
Tucker took on his first CEO gig at premium home and furniture retailer Cotswold Company just four weeks before the pandemic hit and has steered it through several crises since
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Interview
Q&A: Ikea exec talks new tech and how AR can transform the in-store experience
Ikea’s country marketing manager Helena Gouveia, along with immersive tech company Warpin CEO Emma Ridderstad and partner director Eva Kindlundh, speaks to Retail Week about the in-store augmented-reality partnership
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Interview
Q&A: Resale platform Sellier’s founder on bullet-proof authentication and snapping up competitors
Sellier’s founder and chief executive Hanushka Toni speaks to Retail Week about the current challenges within the resale market, expansion plans and the importance of authenticated luxury.
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Interview
Q&A: Sustainable beauty brand KinKind’s director on moving into physical retail and growth plans
KinKind, the plastic-free bath and body brand, has carved a name for itself since its launch in 2019. With a mission to make every bathroom in every home plastic-free, the pureplay brand announced it would be expanding into the world of retail starting January this year, appointing Paul Brown as the brand’s sales and operations director.
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Interview
Q&A: John Bason on brand collaborations, cost of living and Primark’s digital future
Following Primark’s latest report of trading “well ahead of expectations”, Retail Week spoke to ABF’s finance director John Bason about the latest footfall patterns, the importance of in-store experiences and the future of digital at the retailer
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Interview
Q&A: Jeroboams CEO Matthew Tipping on in-store tech, the labour shortage and branching out of London
Jeroboams has carved a name for itself as London’s local wine merchant since it began trading more than 30 years ago, with its trade distribution arm dating back to 1934, but it’s not resting on its laurels.
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Interview
Q&A: JD.com boss Liu on robots, millennials and the UK
JD.com boss Richard Liu talks to Retail Week at the World Retail Congress about his UK ambitions, Cambridge vs. Silicon Valley and staying relevant.
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Interview
Poundland exec on Sales, suppliers and shrinkflation
Poundland has launched its first ever summer Sale this week and will be offering thousands of products at a 50p price point.