All Q&A articles – Page 3
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InterviewQ&A: Ella & Jo founders discuss brand purpose, working with retailers, and new markets
Irish skin care brand Ella & Jo was founded in 2017 by a makeup artist and skin therapist to offer everyday skincare with visible results for busy people.
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InterviewFrom tea towel inventors to a SoulCycle collab, Christy is reimagining British heritage
Christy head of sales Nancy Loukota sat down with Retail Week to discuss how the brand is navigating international expansion, creating experiential retail spaces, and capturing the next generation of customers while staying true to its heritage.
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InterviewQ&A: Bleach London founder on 15 years of growth, innovation and breaking new ground
Hair dye brand and salon chain Bleach London has been going from strength to strength since it was first launched in 2010
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NewsB&Q launches UK-first marketplace click-and-collect service
B&Q is to offer shoppers click-and-collect service for its third-party online marketplace, allowing shoppers to pick up their orders from as early as the following day, Retail Week can reveal
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InterviewQ&A: Asos head of loyalty Macy Hong on the pureplay’s new loyalty scheme
Nearly a month ago, the pureplay fashion retailer announced the rollout of its new loyalty scheme Asos World. Retail Week sat down exclusively with the retailer’s head of loyalty and customer engagement Macy Hong to get a temperature check on how the launch has gone and what’s next.
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InterviewQ&A: Alibaba.com director talks tariff troubles, new ventures, and AI tools
As tariffs continue to cause havoc to international trade, Alibaba.com is focusing on expanding its European growth and opening up its supply chain to more opportunities.
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InterviewQ&A: TM Lewin MD Dan Ferris on stores, shirts and strategic priorities
As menswear retailer TM Lewin embarks on its journey of a return to the high street, managing director Dan Ferris talks to Retail Week about the significance of reopening a store in the city of London, how its customer demographic and product offer has evolved and what’s on the horizon for the retailer as it goes after growth once again.
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InterviewQ&A: Gousto boss Timo Boldt on riding value, health and convenience into the ‘Champions League of start-ups’
After posting record profits for the 2024 financial year, Gousto chief executive and founder Timo Boldt talks to Retail Week about focusing on the customer, international expansion and the power of convenience and value.
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InterviewQ&A: ProCook execs on growing through store expansion, product development and tech
Kitchenware retailer ProCook reported on its full-year results this week, with total revenue increasing 11% to £69.5m and underlying profit before tax soaring 50.9% to £1.5m
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InterviewQ&A: Snap head of retail discusses catering to Gen Z and ramping up retail
As Snap unveils new innovations to connect more brands and retailers with its mass audience, Retail Week talks to its head of retail and lifestyle, Rachel Levy, to find out more about how it is increasingly becoming a valued place to shop and discover brands.
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InterviewQ&A: Nectar360 boss on creating new opportunities in retail media
Sainsbury’s and Nectar360 have today announced their new platform Pollen, which they say will “supercharge” their retail media business and drive forward their strategy
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InterviewTesco boss Ken Murphy talks costs, competition and cyber threats
After yet another quarter of sales growth and market share gains at Tesco, boss Ken Murphy talks to the press about the grocer’s most recent performance, why the government need to relieve the retail sector, the fierce competition and the secret to remaining a market leader
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InterviewQ&A: Pinterest UK retail director on Primark partnership and peak trading
Pinterest is on a mission to become a unique and popular shopping destination for its users across the globe. Its UK director of retail Caroline Orange-Northey talks to Retail Week about partnerships, AI enhancing the user experience, and why it’s preparing for peak now.
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InterviewQ&A: Sustainable fashion retailer AYM’s founder Alie Mackintosh
As her business anticipates reaching £10m turnover this year, Retail Week sits down with AYM founder Alie Mackintosh as she tells us why patient, principled growth has been more valuable than taking shortcuts.
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InterviewQ&A: Tala CEO Morgan Fowles on Carnaby Street, obsessing over quality and expansion
Tala chief executive Morgan Fowles spoke to Retail Week about the significance of Tala’s debut store opening, its position in the market and staying competitive in a challenging athleisure and activewear market.
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InterviewQ&A: Pets at Home CEO Lyssa McGowan on staff restructuring, new stores and digital upgrades
Pets at Home chief executive Lyssa McGowan sits down with Retail Week to discuss what to expect from the retailer’s digital transformation, its 2,500 staff-member consultation, and where it’s at with new stores and personalisation
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InterviewQ&A: Zendesk CEO and CTO on cyber attacks and what AI means for retail
Zendesk is one of the world’s leading customer service platforms, currently wielded by major UK retailers including Tesco, Next and Lush.
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InterviewQ&A: Monpure founder discusses the highs and lows of creating a luxury haircare brand
Luxury hair and scalp care brand Monpure is celebrating five years since it was first established by founder and chief executive Nate Bigger.
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InterviewThe Works boss Gavin Peck on new strategies, cyber security and rising crime
On the day that The Works upped its profit guidance off the back of strong trading results, chief executive Gavin Peck spoke to Retail Week about turning the business around, cyber security, and dealing with rising incidents of crime.
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InterviewQ&A: Antler MD Kirsty Glenne on ditching the baggage of being a heritage brand
British luggage brand Antler has been on quite the journey and with a rebrand under its belt and remaining on track to reach £100m in sales by the end of 2029, Retail Week speaks to managing director Kirsty Glenne about the journey to date, redefining heritage and the challenges ahead