All Jigsaw articles
Jigsaw is an upmarket fashion retailer focusing predominantly on women’s clothing and accessories, although it also stocks a limited menswear and childrenswear proposition. The business was founded by John Robinson in 1970, when the brand opened its first store in Brighton. A second shop followed in Hempstead, London, two years later. Amid tough trading conditions and the onset of the coronavirus pandemic, Jigsaw launched a company voluntary arrangement in August 2020, closing 13 of its 74 stores, including high profile locations in Westfield London, Bluewater and Manchester.
-
NewsJigsaw names Julia Reimann as new design director
Jigsaw has named Julia Reimann as its new design director amid a string of other promotions in the latest update to the fashion retailer’s top team.
-
NewsJigsaw names Hash Ladha as new CEO
Jigsaw has named Hash Ladha as its new chief executive as Beth Butterwick steps down after more than three years in charge.
-
AnalysisWhere THG, Jigsaw, Hawes & Curtis and Richer Sounds are investing in 2024
Store experience, digital marketing and AI will dominate investment strategies next year, say the bosses of the UK’s largest retailers in the Retail 2024 report.
-
NewsJigsaw swings to profit as shoppers return to stores
Fashion retailer Jigsaw is back in the black following a boom in sales of dresses and tailoring as customers return to stores.
-
InterviewInterview: Style, sustainability, stores, storytelling – the corner pieces of Beth Butterwick’s Jigsaw
As Jigsaw looks to inject some of the founder’s 1970s DNA back into the business, chief executive Beth Butterwick talks about how its heritage is part of the progressive journey for the fashion retailer
-
NewsJigsaw ramps up UK store expansion plan
Fashion retailer Jigsaw has announced it will embark on a UK store expansion plan as it confirms the opening of “at least three new locations this year”.
-
GalleryStore gallery: Inside Jigsaw’s new Battersea Power Station store
Jigsaw has opened the doors to its newest store in the Battersea Power Station shopping development.
-
NewsJigsaw boosts sustainability credentials with new repair service
Fashion brand Jigsaw has expanded its circular fashion concept, Jigsaw Forever, with the launch of its Repair Rewear service in an effort to “encourage better practices in retail and fashion consumption”.
-
AnalysisResearch: Tesco, Amazon and Aldi leaders reveal 2023 customer strategies
Tesco UK chief executive Jason Tarry, Amazon UK country manager John Boumphrey and Aldi UK managing director of buying Julie Ashfield have spoken about their 2023 customer strategy in a major new Retail Week report.
-
AnalysisDoes size matter? How Frasers and Jigsaw are rethinking fashion flagships
Post-pandemic, a number of fashion chains have started to rethink their all-encompassing flagship outlets, opting instead for concise and more targeted stores, prioritising product focus and property diversity over scale. Others still believe that only size can deliver the wow factor
-
AnalysisRetail 2022: 59 CEOs reveal strategy for the year ahead
Leaders from Gymshark, Currys, Pets at Home, Levi’s and Beauty Pie are among 59 chief executives that have spoken to Retail Week in-depth about their 2022 strategy as part of a major new report
-
GalleryStore gallery: Jigsaw’s sleek modern store on King’s Road
Upmarket fashion retailer Jigsaw has opened a new store on King’s Road in Chelsea.
-
Retail Navigator Analysis
Jigsaw (Overview)
Jigsaw is an upmarket fashion retailer, focusing on women’s clothing and accessories, that has recently restructured with a digital focus.
-
Retail Navigator AnalysisJigsaw (SWOT)
Jigsaw is a well-established brand with a loyal following and distinct identity. It has one of the wider customer bases in the fashion sector as it has a fairly ageless offer.
-
Retail Navigator AnalysisJigsaw (Strategy)
Former Oasis and Warehouse CEO Hash Ladha was named as new Jigsaw CEO from early-November 2023, as Beth Butterwick steps down after more than three years at the helm. The retailer said Ladha will continue to build on Butterwick’s work as the company continues to prioritise “delivering a compelling offer to customers amid a challenging climate for fashion retailers”. Under Butterwick, Jigsaw had been undergoing a transformation into a digital-first business focusing on its core, higher margin womenswear and accessory categories in the UK.
-
Retail Navigator AnalysisJigsaw (People)
Former Oasis and Warehouse Group CEO Hash Ladha was named as new Jigsaw CEO from early-November 2023, as Beth Butterwick stepped down after more than three years at the helm. The retailer said Ladha will continue to build on Butterwick’s work as the company continues to prioritise “delivering a compelling offer to customers amid a challenging climate for fashion retailers”.
-
Retail Navigator AnalysisStores at Jigsaw
The standalone Jigsaw network has been halved to 45 stores as the retailer presses ahead with its digital-first transformation programme.
-
Retail Navigator AnalysisTechnology strategy at Jigsaw
Technology and innovation are top priorities at Jigsaw as the premium fashion retailer repositions as a digital-first operation.
-
Retail Navigator AnalysisJigsaw (Financials)
Jigsaw’s digital restructuring has bolstered the bottom line with the premium fashion retailer back in the black at both the operating and pre-tax level in the year to end-January 2023 after five years of losses. While total sales rose 19.1% in the year, at £56.8m, these are still some 45% below peak levels as its UK store network has been halved and its international stores shuttered.
-
Retail Navigator AnalysisEcommerce at Jigsaw
Jigsaw is working towards generating around half of its sales online over the next few years. This involves an increased focus on the development of partnerships with other retailers and marketplaces, as well as fine-tuning its own online site.
