All articles by Ellis Hawthorne – Page 2
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NewsChatGPT adds ‘shopping research’ personal shopper feature
OpenAI has added a new funtion to ChatGPT which allows shoppers to describe what they’re looking for and receive a personalised buyers guide to help them decide what to buy.
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InterviewStanley 1913’s general manager on turning a viral phenomenon into long-term value
Retail Week spoke to Stanley 1913 EMEA general manager Ben James about what’s changed for the brand, how to keep the hype going and how you make the most of a viral phenomenon without alienating your core customers.
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NewsDr Martens sees full-price and DTC sales improve
Dr. Martens has posted an improved sales performance in the first half as its new strategy beds in, driving more full-price and direct-to-consumer sales.
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NewsJD Sports warns unemployment and volatile sentiment could impact sales
JD has warned markets that its profits will be among the lower end of market expectations due to rising unemployment and volatile customer sentiment among its core demographic.
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InterviewFit Collective: return rates are killing fashion retailers – and AI can fix it
Fit Collective was recommended to Retail Week by Rixo, and also works with Boden, Ro&Zo and L’Estrange
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NewsMulberry cuts losses as turnaround strategy beds in
Mulberry’s half-year report showed the retailer had slashed its losses despite a dip in revenue as it continues its turnaround plan: “Back to The Mulberry Spirit”
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NewsScrewfix appoints M&S director to lead commercial teams
Screwfix has appointed Heidi Woodhouse as its new commercial director.
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FeatureReviewed: The best retailer Christmas adverts of the year
We’ve gathered a panel of experts from Adland to deliver their verdict on some of the biggest retailer adverts of 2025.
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NewsDFS sees order uplift in upbeat start to new financial year
DFS has recorded a “positive start” and a boost to orders across the beginning of its new financial year.
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NewsKim Kardashian eyes stores as Skims reaches £2.93bn valuation
The brand founded by reality star Kim Kardashian has reached a $5bn valuation.
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NewsBritish Land opens Broadgate Central
British Land has opened a new retail and leisure centre in the capital.
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InterviewDisney x Selfridges: behind the partnership bringing a theme park experience to retail
Disney Consumer Products vice president of marketing and communications Shauna McCarthy speaks to Retail Week about its “once-in-a-lifetime” partnership with Selfridges over the festive season.
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AnalysisRocket-powered pureplays: How three of Britain’s fastest growing online retailers are beating the ecom slowdown
Online retail sales are expected to slow to 3.6% throughout 2025 (Emarketer), but there’s a small cohort of UK pureplays that are posting eye-watering year-on-year growth
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InterviewLive shopping: Bambuser CEO on why the future of ecommerce looks like Netflix
Bambuser’s chief executive speaks to Retail Week about why the future of ecommerce looks more like Netflix than a static catalogue – and why Gen Z’s loneliness might be driving the shift.
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NewsSelfridges and Disney unveil ‘once-in-a-lifetime’ Christmas collaboration
Selfridges and Disney have partnered to run a two-month-long experiential Christmas collaboration including the biggest installation on the front of the Oxford Street store in more than half a century.
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NewsWatches of Switzerland hails ‘standout’ US performance
Watches of Switzerland has posted a strong first half driven by a “standout” performance in the United States and said demand for luxury watches continued to exceed supply.
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NewsFrance initiates proceedings to suspend Shein
The French government has said it is initiating proceedings to suspend Shein following investigations by prosecutors surrounding childlike sex dolls on its website.
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NewsSainsbury’s ups profit guidance to over £1bn
Sainsbury’s expects its underlying operating profit for the year will be more than £1bn, following strong summer sales and cost savings.
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NewsRetail Trust launches new Let’s Respect Retail campaign amid surge of abuse
The Retail Trust has launched a new consumer-facing campaign urging shoppers to show respect for retail staff as abuse levels soar on the shop floor.
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AnalysisPartnership update: Morrisons’ electronic shelf-edge labelling, Zalando’s ‘Richard’ robots and more
Morrisons electronic shelf-edge labelling and Zalando’s robot pickers and more feature in this month’s partnership update.

















