All Customer articles – Page 134
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AnalysisAnalysis: How brands are using Snapchat effectively
Snapchat has become the go-to social network for retailers trying to target millennials. UK boss Claire Valoti shares which brands she believes have succeeded on the platform.
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OpinionMajestic’s Rowan Gormley on when not to follow the crowd
The one thing we can be certain about in 2017 – apart from death and taxes – is that there will be change ahead for retailers. It is no longer enough to simply offer good products at competitive prices.
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OpinionOpinion: Putting dynamic pricing back on the shelf
Dynamic pricing has been trialled by a variety of retailers, but hasn’t had a significant roll-out across the sector. Is it worth the investment?
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OpinionOpinion: How Debenhams makes the most of Valentine's Day
Valentine’s Day is upon us and it’s a key trading period for many retailers, including Debenhams.
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AnalysisAnalysis: Five lessons for retailers from JD Wetherspoon
JD Wetherspoon, or ’Spoons as it is affectionately known, has been described as a national institution.
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OpinionAnalysis: Top 10 marketing game-changers in 2017
In a world of connected devices and intelligent interfaces, retailers need to prepare for a tech-enabled future.
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NewsAnn Summers to launch cinema ad campaign
Ann Summers will run its first cinema advert campaign to coincide with the release of the second film instalment of the Fifty Shades of Grey trilogy.
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AnalysisOnline secret shopper: House of Fraser
House of Fraser should focus on ensuring that its customer experience is outstanding, before rushing to invest in a challenger bank.
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NewsMove of the week: Tesco’s retention of Booker’s Wilson
This week’s move is not a new appointment in the conventional sense, but Tesco’s retention of Charles Wilson as part of its merger with Booker could be the most significant ‘hire’ of the year.
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NewsSnapchat extends location tech to bolster retail offer
Snapchat has extended its geofilter technology to allow retailers to advertise to users nearby their stores for up to a year.
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NewsMove of the week: Tesco’s Rob Hattrell joins Ebay
This week’s move sees Tesco’s Rob Hattrell joins Ebay
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Retail VoiceGet closer to what customers really want
Learn more about connected consumers’ preferences for everything from fitness trackers to drones as Osborne Clarke reveals its latest findings in partnership with Retail Week.
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VideoWatch: Holland & Barrett boss on Brexit and new stores
Holland & Barrett boss talks to Retail Week about the future of its More store format, ambitious expansion plans and retail theatre.
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OpinionOpinion: Why did Twitter bow out of its buy button?
Twitter has discontinued its Buy Now button – what went wrong and what does this mean for the future of social commerce?
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AnalysisWhat does the sharing economy mean for retail?
The sharing economy is one of the topics that will be debated at Retail Week Live in March. We look into what the trend means for retail.
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OpinionOpinion: Engaging shoppers in the m-commerce world
Retailers can prosper this year if they focus on the elements they can control, while running parallel streams of activity to drive their businesses forward.
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NewsBreakfast briefing: FoodCloud, Amazon and more
Retail news round-up: FoodCloud expands with UK retailers, Amazon is number one for customer satisfaction, and Finsbury warns of further price rises
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NewsMove of the week: Alessandra Bellini joins Tesco
This week’s move sees Tesco boss Dave Lewis return to his old stomping ground and finally appoint a successor to Robin Terrell.
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NewsThe Co-op accelerates plan to boost new members
The Co-op has accelerated plans to boost its membership and is aiming to recruit one million new members by the end of 2017.