All Customer articles – Page 132
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Retail VoiceHow is the connected store changing retail?
BT Wi-Fi’s retail account director Janet Johnson explores how developments in Wi-Fi connectivity lay the groundwork to reimagine the high street experience.
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OpinionOpinion: A real brand is more than a name on a label
What makes a brand really worthy of the name?
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OpinionLord Kirkham on living with retail's heavy weather
Retailers reporting their figures mention the weather at their peril.
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OpinionOpinion: Supplier attitudes to etail are out of date
In my early years as a market trader, I always had a question that tentatively preceded any conversations with prospective suppliers.
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OpinionReal-life retail: Tesco/Booker, and US appetite for UK
A daily eavesdrop on retail talking points and the latest industry developments – please share your thoughts in the comments section.
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OpinionReal-life retail: Membership and social media spats
A daily eavesdrop on retail talking points and the latest industry developments – please share your thoughts in the comments section.
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NewsJohn Lewis names Cross as customer experience director
John Lewis communications boss Peter Cross has taken on an expanded role at the department store business.
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NewsToday in retail: Tesco, Booker, Argos and Smiggle
When was the last time you went shopping in the middle of the night?
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NewsWatch: Argos talks up same-day delivery with new ad
Sainsbury’s-owned Argos has emphasised its convenience credentials in a new 80-day ad campaign that hits screens later this week.
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VideoWatch: Dreams pushes UK roots with image refresh
At Dreams’ newly refurbished store in Reading, its boss Mike Logue unveils the retailer’s new marketing campaign and the stores’ fresh look.
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OpinionWRC blog: From retail's first kiss to robotic solutions
Customer experience, artificial intelligence and reinventing the mall were all on the first day’s agenda at the World Retail Congress.
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NewsWatch: Habitat fuels brand revival under Sainsbury’s
Homeware retailer Habitat has launched a new TV ad campaign as it continues to reinvigorate its brand credentials under the ownership of Sainsbury’s.
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AnalysisBrexit: Seven opportunities for retailers to benefit
The Brexit decision may have brought uncertainty, but retailers can make the most of it.
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Retail VoiceAre marketers making expensive mistakes?
Focusing solely on digital experience and customer acquisition when targeting luxury shoppers could be leading marketers to make expensive mistakes, says Rakuten Marketing.
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OpinionOpinion: What the world thinks of UK stores
Research commissioned by Intu and Revo, the retail property trade body, into international retailers’ views on the UK market chimes exactly with what they have been telling us for several years about its attractiveness.
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NewsJohn Lewis extends accelerator scheme across Waitrose
John Lewis has launched its fourth annual JLAB start-up accelerator competition and extended it across sister retailer Waitrose.
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OpinionOpinion: Time to trade in the ‘Great Mall of China’
Brexit, the fear of a declining domestic market and Amazon’s impending move into Australia are just some of the factors driving China market entry to the top of retailers’ wishlists.
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OpinionOpinion: New stores are building brands, not sales
No matter who you talk to, everyone in the retail industry has a view on the online/offline debate.
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NewsInstagram expands shopping capabilities
Instagram has expanded its shopping capabilities, extending its in-app platform to more brands in the US.