All Customer articles – Page 139
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AnalysisA look at Asos’s website through the years – Retail Week's Etail Evolution
Asos was one of the first online-only fashion retailers to enter the market, but how has its offer changed since it launched in 2001?
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NewsCo-op Food launches new ad campaign pushing its ethical roots
The Co-op has unveiled an advertising campaign for the run-up to Christmas to coincide with its new membership scheme and revived logo.
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OpinionRetail surgery: Why retailers need to speed up in-store payments
Why retailers need to speed up in-store payments with mobile points-of-sale
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Retail VoiceFour ways retailers should prepare for peak selling days
Preparing for upcoming peak selling days is vital for retailers who want to capitalise on the discount day phenomenon. ChannelAdvisor reveals how.
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OpinionOpinion: Emotion tracking – insight into customers or a bit creepy?
Ask any retail exec what is the most important part of their business and you will likely be told the customer.
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Retail VoiceOptimising payment strategies to boost cross-border sales
Understanding local payment landscapes when entering any market is vital. Adyen explores these in China, Brazil, Mexico and Southeast Asia.
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AnalysisOpinion: How shopping centres can copy theme parks to drive engagement
As shopping centres’ footfall edges down, can they increase their appeal to shoppers by adding a mix of leisure to their retail offer?
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AnalysisOpinion: Why John Lewis's marketing material needs a good edit
Shop the hand-picked, curated and edited collection – why do retailers insist on using three marketing terms when one will do?
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OpinionOpinion: The modern challenges redesigning how we shop
Recent headlines about how accessible the once-distant world of luxury retailing is fast becoming have got the industry thinking.
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AnalysisOnline secret shopper: Tesco Clubcard should encourage trial, not frustrate
Now that companies can understand the ‘why’ as well as the ‘what’, Clubcard should enable Tesco to get smart with customer data.
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NewsCo-op launches new membership scheme after pilot boosts sales and traffic
The Co-op aims to recruit a million new members over the next five years and to increase sales to members so they account for half of the total.
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GalleryStore gallery: H&M's biggest UK store opens at Westfield London
Swedish fashion retail giant H&M opened its biggest UK store at Westfield London on Friday, continuing its British expansion plan at a pace.
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GalleryStore gallery: Why Montreal's retail reputation is hotting up
There is a lot to recommend Montreal as a destination, not least the retail provision that sets it apart from many other cities.
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VideoWatch: How John Lewis offers unique experiences using the latest tech
John Lewis combines its expertise in tech and homeware to showcase how the connected home will impact the lives of shoppers.
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Retail VoiceHow location is driving the next wave of mobile marketing
Global location data management leader Yext shares best practices for using location data to exceed customer expectations.
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GalleryStore gallery: Liberty's Fashion Week windows celebrate its unique heritage
Liberty’s entry in this year’s RIBA window competition celebrates its founder Arthur Liberty’s impact on retail and the fashion industry.
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NewsRetail Week Buzz: David Walmsley on why personalisation must be honest
House of Fraser’s David Walmsley has said that retailers need to approach personalisation “with transparency and honesty”.
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NewsM&S' Bousquet-Chavanne on the new 'best-in-class proposition'
M&S’ customer marketing and online executive director Patrick Bousquet-Chavanne said retailers need to know that the new “best-in-class” can come from outside the industry.
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NewsDelivering Fashion: Amazon Fashion launches first-ever UK TV advert
Amazon Fashion has launched a new TV advertising campaign, its first in Europe, as part of its ongoing bid to break into the fashion market.