All Customer articles – Page 143
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OpinionOpinion: The Ramadan rush and how retailers can cash in
As Middle Eastern tourists hit the high street, which retailers are they buying from and how can businesses ensure their offer is relevant?
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OpinionOpinion: Five things every retailer should be thinking about right now
Speaking to a retailer last week about the future of the industry, we both agreed that looking back at history wasn’t helpful any more for informing new thinking.
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OpinionRetail surgery: How are retailers reacting to the sugar tax?
How can retailers reduce the impact of the Sugar Tax?
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OpinionOpinion: Retailers must treat staff as an asset, not a cost
Retail is making some very uncomfortable headlines, and I’m sure I’m far from alone in feeling a mix of sadness, despair and resentment.
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NewsSnapchat squares up to Facebook as it extends ad capabilities
Snapchat, which launched ad capabilities on its platform a year ago, has unveiled a host of improvements to snare retailers looking to advertise via social media.
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NewsWatch: Asda launches first ad starring TV chef James Martin
Asda has launched its first advert starring TV chef James Martin as the grocer kick-starts efforts to reconnect to its core customer base.
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NewsBoohoo reports sales rise and improved profitability as investment pays off
Online fast fashion retailer Boohoo has posted a surge in sales along with further growth in its active customer numbers.
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OpinionOpinion: What retailers can learn from Twitter’s ‘Buy’ button retreat
Last month Twitter announced that it will curtail development of its ‘Buy’ button, raising questions over the future of social commerce.
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NewsHomebase to cut ties with Nectar loyalty scheme to focus on price cuts
Homebase’s new owner Wesfarmers will end the retailer’s partnership with rewards programme Nectar to focus on “everyday low prices”.
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NewsWatch: Walmart revives ‘smiley’ face symbol to hammer home value message
Walmart is reviving the use of its ‘smiley’ face symbol in TV advertising and store signage to hammer home its every day low price message.
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VideoWatch: Why Waterstones designed its new London store with a focus on events
Waterstones’ Tottenham Court Road store opened in December and has hosted a number of events in an effort to engage customers.
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AnalysisHow retailers are using innovative technologies to capture new data sets
Find out how retailers are boosting business opportunities and benefiting from combining new sets of metrics and traditional data.
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AnalysisAnalysis: How Facebook plans to become a ‘lighthouse’ in retail technology
Retail Week spoke to Facebook’s head of retail Martin Harbech about what ambitions and plans the social media giant has in store.
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NewsM&S full-year profits fall as Rowe warns strategy will dent earnings
M&S has posted a slump in full-year profits as new boss Steve Rowe warned his strategy will have an “adverse effect” on short-term earnings.
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NewsWatch: Co-op launches first TV ad since return to cloverleaf logo
The Co-op will launch its first TV advertising campaign since the return of its cloverleaf logo tonight to showcase its summer range.
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NewsBoohoo.com launches first dedicated menswear ad campaign
Boohoo has launched a TV and online advertising campaign for its menswear collection in an effort to expand its customer base.
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GalleryStore gallery: Before and after – The Co-op's rebranded Old Street store
As Co-op reveals plans to revert to its clover logo from the 1960s, we compare the latest rebrand with the 2014 refit of its Old Street store.
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OpinionOpinion: Millennials vs grey pound – who holds the key to future success?
Retail success depends on staying relevant, but it’s been a long time since any single retailer conquered the Herculean task of attracting all types of customer in one format.
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NewsJohn Lewis teams up with YouTube's Jim Chapman to drive menswear
John Lewis has partnered with YouTube vlogger and fashion journalist Jim Chapman to curate looks from the retailer’s menswear collection.
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NewsIceland ditches celebs for mums as marketing shifts in 'new direction'
Iceland is ditching celebrities for “real mums” in its adverts as the grocer accelerates its drive to take marketing in a “new direction”.