All Consumer insight articles – Page 4
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Retail Voice
Dear marketer, don’t shoot an arrow in the dark
The lack of relevant focus and in-depth data around consumer food habits and preferences is costing retailers and brands in the F&B sector unparalleled lost opportunities each year. Vinhood looks at how to collect the right data points
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News
UK consumer confidence inches up but customers still under pressure
UK consumer confidence inched up four points in September as inflation slowed, but customers continue to face financial pressure.
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Analysis
The key takeaways from Next’s half-year results
Following a rise in profits and sales at Next during the first half of the year – and another increase in earnings expectations – Retail Week highlights the vital factors from the fashion retailer’s performance that have contributed to its continued success
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Analysis
Kitchen nightmares: what do property market worries mean for DIY retailers?
What do the UK’s biggest home improvement retailers think about the trouble swirling in a market which closely mirrors the fortunes of their own?
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News
Retail sales increased in August as consumer confidence improves
UK retail sales saw a boost in August as consumer confidence improved, marking the best month for non-food sales since February this year.
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News
UK consumer confidence regains momentum in August
UK consumer confidence regained momentum in August showing signs of “renewed optimism” after it had a dramatic six-point fall in July.
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Data
Ranking: The top 25 coolest retailers in the UK, according to children and teens
You could be building your turnover, growing your market share and increasing your profits, but does any of that matter if you’re not down with the kids? The definitive ranking of retailers and brands that children and teens deem to be cool has been released, and it seems some unexpected brands have struck a chord with the nation’s youngsters
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Opinion
‘Fashion stands out as signs bode well for retailers this Christmas’
Categories such as fashion look well positioned for success as the golden quarter nears, believes PwC’s Lisa Hooker
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Opinion
‘Deflation is coming – retailers must be alive to the risks’
Inflation has been making headlines for more than a year but retailers now need to be alert to the risks of deflation, warns True’s Matt Truman
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News
Tourist tax causes London retail to lose out
Shops in London are struggling to lure tourists to stores following the government’s introduction of VAT on overseas spending.
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Analysis
Who’s shopping at Shein and which rivals stand to lose out to its success?
We asked CACI to analyse Shein’s performance to understand who’s shopping there, how often they spend, and how this stacks up against retailers with similar customer profiles like Asos, Boohoo and Very.
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News
Retail sales slow down as damp weather kicks in
UK retail sales slowed down in the month of July as damp weather “did no favours to sales of clothing and other seasonal goods”.
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Analysis
Three ways retailers are fine-tuning customer experience
Ahead of our upcoming Consumer Summit this September, which will see leaders across the sector explore how they are redefining CX strategies, we home in on the shining examples of customer excellence across the sector.
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News
UK consumer confidence falls six points as ‘reality starts to bite’
UK consumer confidence took a dramatic six-point dip after showing steady signs of recovery over the past six months as resilience starts to collapse and reality bites.
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Retail Voice
Six trends retailers should continue watching across the next six months
From spending on experiences to an abundance of payment options, Mastercard examines six of the biggest consumer trends retailers should be focused on for the rest of the year
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News
Cost-of-living crisis to cost households £65bn
The cost-of-living crisis is likely to go on for the next 10 months and cost households £65bn, according to the latest research by Retail Economics and Grant Thornton UK LLP.
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Analysis
Exclusive survey: 75% of consumers believe supermarkets profiteering
Despite the protestations of the big supermarkets about falling profits and investment in price, our new consumer survey shows that shoppers feel grocers are profiteering during this ongoing period of high inflation
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Analysis
Exclusive survey: How much do customers trust you with their data?
We asked consumer research agency Walnut to quiz more than 2,000 shoppers across the UK about how much they trust the nations’ supermarkets with their data – and the results are in
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Data
One in four online baskets abandoned at checkout costing retailers £32bn
One in four online transactions is being abandoned by customers at checkout amounting to £32bn in the last 12 months, according to the latest research from GFS and Retail Economics.
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Data
Ranking: The fastest-growing value retailers revealed
In the cost-of-living crisis, affordable retailers have never been more relevant to price-conscious consumers, but which have been making the most of the mood of the nation? And which are set to turn market share into future growth? To find out, the Retail Week analyst team has tracked group sales across 15 of the biggest value retailers and analysed their compound annual growth rate (CAGR) to predict how much bigger they’ll be in five years’ time