All articles by Charlotte Hardie – Page 6
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NewsArchie Norman: Healthy businesses should close stores
Retailers should look to close around four stores per year even when sales are healthy, former Asda CEO told Retail Week delegates. “In healthy times retailers don’t close stores they accumulate the walking dead,” he said.
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NewsMorrisons’ Pennycook: Retail innovation critical to survival
Innovation will be crucial if retailers are to thrive in tough times, Morrisons’ FD Richard Pennycook told delegates at the Retail Week Conference.
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NewsFocusing on core proposition critical to survival
Clarity on what your business means to customers has never been more important, Retail Week conference delegates heard.
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NewsBoots boss Hornby: Customer service critical to save high street
A double dip recession looks unlikely, but colleague and customer engagement will be critical if retailers are to maintain high street spend, delegates at the Retail Week Conference heard.
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AnalysisCan you cut it?
Cutting staff budgets can be tricky, but can retailers save cash without compromising customer service, asks Charlotte Hardie
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OpinionSupply chain up against more challenges
Life is not going to be easy for many retail professionals this year, but supply chain teams are among those going into overdrive.
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AnalysisThe Dixons family tree
Lord Kalms created an academy for high flyers at Dixons. Charlotte Hardie traces the company’s family tree and speaks to its founder about how it became a finishing school for the retail elite
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AnalysisTime for retail to come in from the cold
After three snowy, sales-depleting winters in a row, are the icy temperatures here to stay in the UK and can retailers do anything to lessen the impact of the weather? Charlotte Hardie reports
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AnalysisSourcing from Bangladesh: Out of the comfort zone
It’s cheaper, but sourcing from Bangladesh brings with it a whole host of logistical challenges. Just how much of a supply opportunity is there in this corner of Asia? Charlotte Hardie reports
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AnalysisThe ultimate retail board
What mix of personalities and skills make up the perfect board, asks Charlotte Hardie
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AnalysisThe power of the network
There are a few online sites that are seriously important to retailers. So what are they and why do they affect your business?
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AnalysisRetail resolutions for 2011
All the signs are that 2011 will be a tough year for retail, so how can businesses prepare? Charlotte Hardie and Rebecca Thomson report
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AnalysisJingle all the way
Festive ad season is here again, but with budgets tighter than ever has this year’s campaign money been well spent? Charlotte Hardie finds out
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AnalysisGet online returns right
Retailers need to be at the top of their game when handling returns to offer piece of mind to online shoppers. Charlotte Hardie reports
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AnalysisWill the Emerald Isle sparkle again?
With EU pressure to accept a bailout, Ireland’s economy is a mess. Will its retailers recover, asks Charlotte Hardie and Greg Lawless
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AnalysisLands' End: Living the American dream
US retailer Lands’ End has come out of the shadows to reveal its expansion plans and a new target customer.
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AnalysisA lot of hot air?
Many retailers are still struggling with reducing packaging for online orders. Charlotte Hardie puts some big names to the eco delivery test
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AnalysisHow to turn online sales into a profit
Selling online is one thing, making money from it is quite another. Charlotte Hardie reveals how to convert clicks into profit
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AnalysisRetailers must make their own luck in 2010
There won’t be a double-dip recession, Retail Week Conference delegates heard, but this year will be bumpy.
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NewsRWC2010: Tesco aims to make F+F biggest global fashion brand
Tesco wants its Florence + Fred clothing range to be the biggest global fashion brand within five years, Tesco chief executive of clothing Terry Green told Retail Week Conference delegates.