All articles by Charlotte Hardie – Page 10
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Recession beaters: Some retailers are prospering in spite of the downturn
Despite what the mass media might suggest, some retailers are prospering in spite of the downturn. Charlotte Hardie looks at some of those that are flying and asks what we can learn from them.
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Ethical Trade: The years of living ethically
As the Ethical Trading Initiative turns 10, Charlotte Hardie looks at a decade of progress in responsible retailing and finds out why it remains vital through the downturn.
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Retailers to benefit from renewable energy savings
Retailers will welcome the Government’s decision yesterday to make the production of renewable energy more affordable for businesses.
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Renewable energy: Fuel for thought
To be reliant on costly fossil fuels is the last thing struggling retailers want, but is renewable energy a feasible solution to soaring bills?
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Christmas checklist: How to avoid a festive flop
With less than 10 weeks to go, retailers are pulling out all the stops to secure those essential Christmas sales. Make sure you aren’t left behind with Retail Week’s Christmas checklist
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Online shopping: Playing the loyalty card
Online shoppers are as loyal to brands as they are to physical stores, so it is important that e-tailers foster a dedicated customer base. Charlotte Hardie asks how they can keep shoppers returning.
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Store Operations: Are shoppers being served?
As the credit crunch sets in, people are changing the way they shop. But are retailers changing how they run stores to reflect this? Charlotte Hardie reports
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Supply chain directors: World in their hands
The ill-informed might assume that a supply chain career is simply about shifting boxes around. But, as any supply chain director would tell them, there’s a lot more to it than that, and developments in the past few years have meant that the role is becoming ever more complex. So ...
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Home Delivery: Doorstep challenge
Failed home deliveries are a headache for the consumer, but the amount it costs the retail industry each year is in the millions. Charlotte Hardie assesses what can be done to lessen the pain
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Crunch puts the stress on supply
Every retailer is feeling the pressure at the moment and supply chain teams are no exception.The economic situation is having a major impact on these professionals’ day-to-day responsibilities – not only pushing up costs such as fuel, but also affecting stock holding. As credit insurers tighten their belts, many retailers ...
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Creative directors: The creative heart of retail
Creative chiefs are far more than just designers – they play a vital role in making retail the dynamic industry it is. Charlotte Hardie brings nine top names together to find out what drives them
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In-store promotions: Let me entertain you
Enough of the misery – it’s time to inject some fun into retail. Charlotte Hardie discovers how savvy retailers are lifting morale and sales with innovative in-store promotions to beat the blues.
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Charity begins on the high street
Working with charities isn’t just part of being a good corporate citizen – done the right way it can motivate staff and generate free PR.
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Voices of experience
This will be the first downturn many retailers have worked through, but there are those who have been here before. Some of retail’s most distinguished names tell Charlotte Hardie in their own words how to deal with a slowdown.
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Brits abroad
The Olympics have reminded us all how great it is to be British, but shoppers around the world love what we stand for. Charlotte Hardie discovers how we can capitalise on their enthusiasm for all things British.
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AnalysisDo stars still sell?
With marketing budgets feeling the pinch, retailers may be thinking twice about signing celebrities to front their brand. Charlotte Hardie asks when they’re worth it and how they can be put to best use
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Born survivor
A science degree, years in hospitality retailing and a passion for survival skills are all proving useful in Paul Mildenstein’s role at Claire’s Accessories. Charlotte Hardie meets him.
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AnalysisBlazing a trail in electronics
From its humble beginnings as a battery charging enterprise in Hull, Comet has flourished into a multichannel pioneer. Charlotte Hardie takes a look back on its 75th anniversary.
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News
New Comet site takesservice-led approach
Comet has overhauled its web site to focus on customer service instead of product deals.