All articles by Charlotte Hardie – Page 9
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Analysis
OC&C Christmas Trading Index: Christmas wrapped up
The frantic festive season is over and many retailers are breathing a sigh of relief. Charlotte Hardie examines the key themes in what has been a nerve-wracking few weeks with the help of OC&C’s Christmas Trading Index
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AnalysisRetail staffing: Power to the People
Backing UK Retail isn’t just about the role the industry plays in the economy – it’s about the part it plays in communities too. Charlotte Hardie asks how store jobs have helped local people
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News
LK Bennett sets sights on UK and international expansion
LK Bennett executive chairman Robert Bensoussan has laid out plans to double the size of the business within five years.
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News
LK Bennett sets sights on UK and international expansion
LK Bennett executive chairman Robert Bensoussan has laid out plans to double the size of the business within five years.
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Analysis
Supply Chain: Reverse psychology
Returns can be a costly burden, yet retailers’ supply chains are often ill-equipped to deal with them. Charlotte Hardie asks where savings can be made as unwanted gifts fly back to stores.
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Analysis
People: Promote your enthusiasm
The new year hangover will be as long as it is harsh, so how can retailers enthuse staff and inject confidence into the business? Charlotte Hardie explains how positivity is the way forward.
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Analysis
Christmas on Oxford Street: Tinsel town
Stores must be on top form if they’re to capture dwindling consumer spend. Charlotte Hardie and Itim Consulting’s Simon Puryer take a stroll down Oxford Street to see how they’re doing.
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Analysis
Ethics: Who cares?
As the recession takes hold, the focus has moved from the ethical agenda to managing costs. But have shoppers really stopped caring? Charlotte Hardie investigates, and asks whether retailers can afford to drop this issue.
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News
Smaller retailers toast rent triumph
Smaller retailers are celebrating an agreement with landlords that allows them to pay rents monthly without incurring a financial penalty.
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News
Green will not bid for Moss Bros
Sir Philip Green’s Warbeck Holding Company has said it will not make an offer for Moss Bros.
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Opinion
VAT reduction just doesn’t cut it
Oh the irony. Even if Alistair Darling’s 2.5 percentage point cut in VAT had prompted consumers to open their purses this week, they would have been snapped firmly shut again only days later when two household retail names went into administration.
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Analysis
Christmas TV ads: Will christmas ads woo the shoppers?
Retailers are spending huge amounts on Christmas advertising this year, but is it money down the drain? Charlotte Hardie and Saatchi & Saatchi’s Richard Huntington tune in to this year’s festive campaigns.
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Analysis
Pre-Christmas discounting: Can you cut it?
High street retailers are slashing prices in the Christmas run-up, but is it the answer to their problems, asks Charlotte Hardie
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News
Kookai appoints Matthieu Dietsch as UK managing director
Fashion retailer Kookai has appointed Matthieu Dietsch as managing director of its UK business.
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News
Kookai appoints Matthieu Dietsch as UK managing director
Fashion retailer Kooka has appointed Matthieu Dietsch as managing director of its UK business.
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Analysis
Online mystery shop: Signed sealed and delivered
In the current climate the battle for online market share is tougher than ever, so how are retailers’ sites performing in the crucial run-up to Christmas? Charlotte Hardie puts a selection to the test.
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AnalysisCost cutting: The lean machine
In these cash-strapped times deep and sustainable cost cutting is the name of the game. Charlotte Hardie looks at how retailers can trim the fat without their service suffering.
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News
Spindler: mutual decision to leave Debenhams
Debenhams managing director Angela Spindler has denied she has been restructured out of the department store retailer, saying her exit at the end of the month was based on a mutual decision.
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News
DSGi’s Pixmania widens its online product range
DSGi-owned e-tailer Pixmania is increasing its online presence as a general merchandise retailer by expanding the product categories on its UK site.
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Analysis
US Retail: Trading in a state of crisis
As a new president gears up to take charge in the White House, US retail is experiencing an even tougher time than the UK. Charlotte Hardie reports.


















