All articles by Charlotte Hardie – Page 4
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Analysis
The online battle for traffic
Which websites have lost or gained the most visitors in the past year? Charlotte Hardie considers the usefulness of unique visitor numbers analysis
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Analysis
Acting on impulse
What constitutes impulse shopping? Is it just as prevalent at a time when budgets are tight? Charlotte Hardie finds out how retailers can boost the number of products bought on a whim
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Opinion
The new era of retail marketing
A retail marketing team’s job today is nothing like that of even five years ago.
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News
Retail red tape to be cut but no change on Sunday trading
Six-hour rule stays but retail review plans to simplify consumer rights and age-restriction regulations
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Analysis
Retail Week On The Road: Wales and the Southwest
We visit Cardiff, Swansea, Newport and Bristol.
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Analysis
Talking about their generation
What do young people think about retail? How do they decide where and how they shop? Charlotte Hardie talks to them and reveals what you need to know about the next generation
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Analysis
At the margins
At every turn, retailers are staring at rising costs. With deflation a thing of the past, how can they manage their margins and remain profitable? Charlotte Hardie considers the challenges ahead.
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Analysis
How do you solve a problem like Ireland?
Everyone knows that Ireland’s retail scene is a disaster. But how should you tackle it? As some UK retailers scale back their Irish portfolios, Charlotte Hardie assesses the various options
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Analysis
Tying the retail knot
Wills and Kate tie the knot tomorrow, and in keeping with the fervour we take a look back at some of the most notable marriages of retail businesses over the years. Have these unions stood the test of time or did they decide to go their separate ways? Charlotte Hardie ...
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Analysis
Can you crack America?
It is the world’s largest retail market, but UK store chains struggle in the US. With international expansion a boardroom priority, Charlotte Hardie considers the traps retailers should avoid to succeed in America.
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Analysis
The changing face of eBay
One year on since the launch of its fashion Outlet, eBay has emerged as an unlikely ally in offloading end-of-line and clearance stock. Charlotte Hardie reports
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Opinion
Multichannel gets more complicated
Just as retailers really start to understand what multichannel means to their business and how to capitalise on that, it gets more complicated
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Analysis
Rose: The man with the plan
Under Sir Stuart Rose’s leadership, Marks & Spencer has developed one of the most comprehensive CSR programmes of any retailer. Charlotte Hardie examines the achievements of Plan A so far.
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Analysis
Not just a campaign
The perception of Marks & Spencer has been transformed in the seven years that Sir Stuart was at the helm. Its Your M&S advertising campaign was central to that, says Charlotte Hardie
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News
Archie Norman: Healthy businesses should close stores
Retailers should look to close around four stores per year even when sales are healthy, former Asda CEO told Retail Week delegates. “In healthy times retailers don’t close stores they accumulate the walking dead,” he said.
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News
Morrisons’ Pennycook: Retail innovation critical to survival
Innovation will be crucial if retailers are to thrive in tough times, Morrisons’ FD Richard Pennycook told delegates at the Retail Week Conference.
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News
Focusing on core proposition critical to survival
Clarity on what your business means to customers has never been more important, Retail Week conference delegates heard.
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News
Boots boss Hornby: Customer service critical to save high street
A double dip recession looks unlikely, but colleague and customer engagement will be critical if retailers are to maintain high street spend, delegates at the Retail Week Conference heard.
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Analysis
Can you cut it?
Cutting staff budgets can be tricky, but can retailers save cash without compromising customer service, asks Charlotte Hardie
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Analysis
The Dixons family tree
Lord Kalms created an academy for high flyers at Dixons. Charlotte Hardie traces the company’s family tree and speaks to its founder about how it became a finishing school for the retail elite