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Consumer 2021: Five ways to get the future shopper spending more with you

2020-09-24T07:11:00+01:00By Victoria McDermott, Epsilon-Conversant This Place and VMLY&R

The way people shop has undergone a total transformation this year with retailers having to take heed and step up. Retail Week scrutinises the business characteristics required by retailers to cater for the new consumer.

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Retail Week Indicator 2019

Indicator 2019

Retail Week’s flagship research is back for a second year.

Indicator 2019 is an extensive audit of the digital capabilities of 176 leading UK retailers, measuring 30,000 data points across four categories – ecommerce, cross-channel, marketing, and logistics and customer service – to identify what makes a winner in today’s retail landscape.

Find out where you rank amongst the best of today’s UK retail.

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