The way people shop has undergone a total transformation this year with retailers having to take heed and step up. Retail Week scrutinises the business characteristics required by retailers to cater for the new consumer.
Retail Week Indicator 2019
Retail Week’s flagship research is back for a second year.
Indicator 2019 is an extensive audit of the digital capabilities of 176 leading UK retailers, measuring 30,000 data points across four categories – ecommerce, cross-channel, marketing, and logistics and customer service – to identify what makes a winner in today’s retail landscape.
Find out where you rank amongst the best of today’s UK retail.Access Indicator today