‘Retail can lead the revival of our high streets if we choose to act together’

RW OPINION - ANTHONY HOUGHTON

Anthony Houghton, group chief executive of Holland & Barrett writes that if retail truly wants to address the ever-growing issue of crime blighting the sector, businesses must come together to decide what kind of high streets they really want to build.  

Spend 10 minutes in any of our stores, and you’ll see what truly powers this industry. Not the tills or the tech, but the human moments. The quiet chat in the aisle. The reassurance offered by a colleague who genuinely cares. There are small acts of kindness which happen hundreds of times every day. 

 

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