More online retail – Page 3
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InterviewMust Have Ideas: co-founder Amy Knight on her £65m retail success story
Co-founder of Must Have Ideas 28-year-old Amy Knight speaks to Retail Week about what’s driving growth, new sales channels and why AI is saving them a fortune
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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AnalysisWhy even the mighty Amazon couldn’t crack the UK grocery market
Amazon has called time on Fresh, its bricks-and-mortar grocery c-store chain. Retail Week analyses why the format never caught on in the UK and what it means for Amazon’s grocery ambitions in one of the world’s most competitive markets.
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InterviewQ&A: Pyjama king Peter Alexander talks UK ambitions and evolving over four decades
Peter Alexander has been a staple in Australian retail for decades, created by the man himself back in 1987.
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Opinion‘In a flat-growth market, tech isn’t just an enabler – it differentiates winners and losers’
The uncomfortable truth is that customers’ technology expectations of retailers are set by the best, not the average, maintains AlixPartners’ Brian Kalms
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AnalysisFour technologies driving bricks-and-mortar growth, according to retail leaders
Retailers are placing physical stores at the heart of their investment strategies, according to a worldwide survey of retail executives by Bain and VusionGroup shared exclusively with Retail Week.
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InterviewQ&A: SportsShoes.com marketing boss on AI, SEO, brand building and remarkable growth
Retail Week speaks to SportsShoes.com head of marketing Dan Cartner about the brand’s evolution from a small ecommerce operation to one of the UK’s biggest sports retailers
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FeatureTrimming fat or cutting muscle? How retailers can preserve their brand story in an era of cost-cutting
In the early 1990s, as sky-high interest rates, falling house prices, and an overvalued exchange rate sent the economy into a tailspin, McDonald’s famously slashed its brand marketing budget in a bid to cut costs. Just as famously, it lived to regret that decision.
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InterviewMessina Hembry CEO Zac Hembry: ‘There’s a lot broken behind the scenes of the fashion industry’
One-half of the entrepreneurial Hembry brothers Zac talks to Retail Week about how he built a vintage resale university side hustle into a £10m business, and what more needs to be done to fix fashion’s sustainability crisis
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Report StoreThe Growth Report
We’ve identified three core growth levers being used to stand out, scale and succeed.
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AnalysisThe Growth Report: What Next, Ocado and Boots are doing to stand out and scale
Diversifying into new revenue streams is one of three key growth levers identified in Retail Week’s new, unmissable Growth Report.
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AnalysisWhat to expect from TikTok Shop as it prepares for its biggest Black Friday yet
As the retail industry gears up for the golden quarter, TikTok Shop UK has revealed what products it expects to fly off the digital shelves in the all-important peak season.
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AnalysisHow Screwfix, Very, Orlebar Brown and more are unlocking quick-win CX strategies
Retail Week’s The Retail Roadmap report reveals how retailers are executing a customer-first, scalable transformation. Here we give you a sneak preview of Screwfix’s winning digital and CX strategy.
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Opinion‘Retail doesn’t need more stores – it needs better ones’
Too many retailers still treat online and offline as competing channels but together they create a richer customer relationship, argues Trinny London managing director Mark Smith
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InterviewQ&A: AliExpress’ UK GM on AI innovation, faster fulfilment and the rise of competitors
In this exclusive Q&A feature, Retail Week speaks with AliExpress’ UK general manager Bonnie Zhao, to explore what sets UK shoppers apart from their global counterparts, the role of AI innovation and AliExpress’ upcoming growth ambitions.
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AnalysisChatGPT agent mode on trial: how Sainsbury’s, Wickes and more handle AI as a customer
Most retailers aren’t yet ready to be shopped by customers using an AI agent. At least, that’s what our test of ChatGPT’s Agent mode showed when Retail Week put it through its paces on some typical shopping missions.
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InterviewMeet the accountant and the former fast-fashion buyer who founded a luxury womenswear brand
A year ago, Victora Price was leading Alvarez & Marsal’s private capital team, while Ashley McPherson had just taken a new product lead job at The Couture Club. Now the two are about to embark on the ambitious launch of a new luxury womenswear retailer, Emello.
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FeatureFrom browsing bliss to tedious clicks: Has online shopping lost its spark?
According to research by Criteo, 76% of people think that ecommerce is functional, but not fun, almost 80% find shopping online lonely, compared to an experiential in-store experience, and nearly a third even view it as a chore.
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InterviewQ&A: D Louise founder Olivia Jenkins on being more than just another jewellery brand
UK-based jewellery brand D Louise has seen a lot of change and growth since its inception in early 2021.
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Innovation of the WeekArgos launches new social media series spotlighting top products
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.