Luxury fashion house Dior has become the latest retail brand to fall foul of a cyber attack, confirming an unauthorised third party had gained access to its Chinese customer database.
China is a core region for the luxury brand, and as such Dior has sought to reassure customers there that the database affected didn’t contain financial data such as account numbers or credit card information.
“The House of Dior recently discovered that an unauthorised external party accessed some of the data we hold for our Dior Fashion and Accessories customers,” said a Dior spokesperson.
“No passwords or payment information, including bank account or payment card information, were in the database affected in the incident.”
However, the brand said the hack had gained access to personal data such as names, gender, email and postal addresses, phone numbers, purchase amounts and shop preferences.
As a result, Dior said it was urging its customers to stay alert for suspicious messages from hackers attempting to defraud or phish them.
The luxury brand has become the latest victim in a string of cyber attacks on large retailers around the world.
In the US, grocery giant Ahold Delhaize was attacked in April. In the UK, Marks & Spencer, Co-op and Harrods were all attacked within a matter of days of one another.
The attacks have crippled the affected retailers ecommerce operations, and led to availability issues in-stores, costing each brand millions of pounds in lost revenue.
Co-op only announced today that it expected to get in-store availability back to pre-attack levels by the weekend, over three weeks after it first reported the attack.
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