All Technology articles
-
AnalysisInnovation of the Week: Waitrose uses AI to drive food innovation
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
-
AnalysisHow Poland, Australia and India’s biggest retailers are investing for growth
Retail Week and WRC’s latest report celebrates new strategic thinking, technology investments and partnership approaches retailers can learn from their international counterparts. Spanning 18 global markets, here are three need-to-know strategies being pursued by retailers from around the world
-
Research centreRetail 2024
The bosses of leading retailers have spoken in-depth to Retail Week for its annual flagship report.
-
Retail VoiceThe changing face of loyalty – building brand advocates
Building sustained customer loyalty is the holy grail for any retail brand. It gives a compelling and continued competitive advantage, yet it’s also notoriously elusive and can be easily lost, says American Express’ Dan Edelman
-
NewsAmazon accused of 'exploiting monopoly power' in antitrust lawsuit
Amazon is being hit with an antitrust lawsuit by the US Federal Trade Commission and 17 state attorneys general.
-
NewsShopify enters global partnership with B2B retail marketplace
Shopify has entered a global partnership with B2B independent retail marketplace Faire, which will introduce new ways for businesses to grow and manage their offerings across both platforms.
-
Retail VoiceCan we still afford for the customer to always be right?
It’s a truth universally experienced in the retail business but so rarely discussed: delivering an outstanding quality of customer experience can’t come at any price, says Colin Gittens at Arvato CRM Solutions
-
NewsM&S to sell Adidas and Sweaty Betty online as it extends brand strategy
Marks & Spencer will start selling products from Adidas and Sweaty Betty in an extension of its brands strategy.
-
Retail VoiceThe case for RFID to reduce shrink
With an overwhelming 42 different categories of loss associated with ecommerce, according to Professor Adrian Beck’s Total Retail Loss typology, it is crucial to find innovative and efficient ways to reduce shrinkage says TSC Printronix Auto ID’s Bob Vines
-
AnalysisThe recreation of secondhand: How new life is being breathed into pre-loved fashion
As Second Hand September hits its fourth year, Retail Week looks at how new life is being breathed into the pre-loved fashion sector
-
AnalysisInnovation of the Week: Amazon enhances Just Walk Out tech for clothes shopping
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
-
NewsUK consumer confidence inches up but customers still under pressure
UK consumer confidence inched up four points in September as inflation slowed, but customers continue to face financial pressure.
-
InterviewQ&A: Fruugo founder Dominic Allonby on international expansion and standing up to Amazon
Retail Week speaks to Fruugo founder and executive chairman Dominic Allonby about the importance of cross-border ecommerce, setting itself apart from the likes of Amazon and why every retailer can benefit from operating in a marketplace
-
NewsTikTok shop launches refurbished tech category
TikTok Shop has launched a new refurbished technology product category in the UK for users to buy directly from the platform.
-
AnalysisFive ways Shein is disrupting fashion as it posts £1bn in UK sales
In September 2023, Shein’s UK business posted £1.1bn in sales and a pre-tax profit of £12.2m in the 16 months to December 31, 2022, according to a Companies House filing. Here are the key things you need to know about this ecommerce powerhouse and how it is making waves in the fashion industry
-
NewsAsda boosts tech team as it separates systems from Walmart
Asda has appointed two new senior members of its technology team to help boost the development of a new strategy and lead on its separation from Walmart.
-
Opinion‘Tech modernisation should not be about complex integration’
Retailers no longer have to choose between a rock and a hard place when it comes to modernising technology, says AlixPartners’ Brian Kalms
-
AnalysisForecast: Who will win in grocery as inflation begins to ease?
Grocery spend increased by 8.4% and 8.7% on a total and like-for-like basis respectively in the three months to July, according to the BRC-KPMG Retail Sales Monitor. This compares to a 1.5% increase for retail overall. With high rates of food inflation, value has been the key focus and, despite transaction value increasing, volumes have been in decline.
-
NewsExclusive: Boots shelves launch of marketplace
Boots has shelved plans to launch its own marketplace, Retail Week can reveal.
-
NewsZalando launches ‘visual-first’ content platform with Highsnobiety
Online fashion giant Zalando has launched a new “immersive visual-first” fashion experience, Stories, in partnership with fashion media brand Highsnobiety.