All Technology articles
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Deep dive
Deep dive: From people to price – what are retailers’ post-pandemic priorities?
From a renewed focus on price to a more flexible workforce and changing approaches to online, stores and supply chain, Retail Week looks at what’s top of the to-do list for retailers.
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News
Ocado invests in autonomous vehicle software company
Commencing a multi-year partnership, which will see the two companies work together to create a new vehicle fleet, Ocado has invested in autonomous vehicle company Oxbotica.
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Opinion
Helen Dickinson: ‘Don’t build back better – build forward’
With the third wave subsiding, over half the adult population receiving their first vaccination and the reopening of so called ‘non-essential’ retail, we all hope we might just be entering the recovery stage of this pandemic.
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News
Alibaba hit with record £2bn fine for breaching competition rules
Chinese ecommerce giant Alibaba has been hit with an Y18.3bn (£2bn) fine after an investigation ruled that it had abused its market position.
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Retail Voice
Why affiliate marketing should be on your shopping list
Affiliate marketing is one of the most effective ways to promote your brand – and with 80% of retailers already using it, it’s an essential technique to increase revenue and awareness, writes Webgains head of UK sales Steve Dean.
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Retail Voice
Three ways SD-WAN can get you on the road to digital transformation
SD-WAN offers the ability to maximise your network’s potential and boost CX at the same time, says TNS Payments Market global managing director John Tait.
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Interview
Interview: Feelunique boss on its restless drive to be a ‘destination for beauty’
Feelunique chief executive Sarah Miles tells Retail Week why she believes the business will “be a real destination for beauty” post-pandemic, despite competing in an increasingly crowded online market
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Analysis
Analysis: How Next’s Total Platform is ‘following the money’ online
Bellwether retailer Next unveiled its full-year results today, confirming that online is doing better than ever and providing more information on its latest etail venture.
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Analysis
Very Group and Gousto reveal CX investments
The Very Group’s chief marketing officer Carly O’Brien and Gousto’s chief technology officer Shaun Pearce will reveal their biggest successes from the past 12 months and their plans for the coming year in our ‘Lean retail machines’ virtual event today. Register to watch live at 3.30pm today.
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Analysis
Analysis: Has private equity ownership done retail more harm than good?
Buy cheap, pile on debt, flog assets and extract the value, sell high to a new owner and pay yourself handsomely – that’s one characterisation of private equity, with recently collapsed department store group Debenhams seen as the poster child in critics’ eyes.
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News
US threatens UK with tariffs on exports over planned digital tax
Exports including jewellery, furniture and game boards could all face tariffs being exported across the Atlantic, with the US targeting British products in response to any digital tax.
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Deep dive
Deep dive: How much Amazon and Walmart are investing – and should you follow suit?
As retailers ramp up for the new normal, how are titans Inditex, Tesco, Walmart, Amazon and Walgreens investing?
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Opinion
Michael Jary: ‘Never again should we accept the notion of non-essential workers’
It took a global pandemic to prompt society to reflect on the importance of work performed not only by healthcare and home care providers, but by delivery drivers, grocery store employees and other critical but modestly paid workers.
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Retail Voice
Retail’s pandemic: reflections on a year since lockdown
It’s been a little over 12 months to the day since the UK entered lockdown. Conrad Digan, independent consultant at Objectivity, looks back at a year unlike any other for the retail industry.
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News
B&M poaches The Range digital boss as it ponders online launch
B M has poached The Range’s chief digital and omnichannel officer Jens Sorensen as it gears up for a push into ecommerce.
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Analysis
The Keynote: Let’s stop bashing UK retail’s online stars
The Keynote: Let’s stop bashing UK retail’s online stars
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Retail Voice
Returns: the next evolution in customer-focused ecommerce
With the ecommerce market showing unprecedented growth, retailers cannot afford to overlook the issue of returns, says Jack Williams, chief executive and founder of Selazar.
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Analysis
Incubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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Events
Stores Week: Celebrating bricks and mortar and its place in the future of retail
Running from May 17 to May 21, Stores Week will bring you insights and opinions from retailers, industry and property experts across free in-depth articles and two free virtual masterclasses as we celebrate bricks and mortar and the place shops still have in the future of retail.
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Opinion
Matt Truman: ‘The UK should focus on becoming champions of the internet’
I was humbled recently to be asked by the government to contribute future policy recommendations to supercharge post-Brexit growth.