All Technology articles
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InterviewQ&A: Infobip retail specialist discusses why effective communication with consumers builds trust and loyalty
Infobip retail specialist Kim Johal spoke to Retail Week about effective communications, agentic AI, fraudulent messages, and loyalty.
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AnalysisWhy eBay is setting its sights on live shopping as a growth lever
This year has certainly been one to remember for the 30-year old eBay. In February, it was revealed that eBay would purchase secondhand fashion platform Depop for $1.2bn, but the acquisition was only completed at the end of July after the Competition and Markets Authority (CMA) gave the deal the green light.
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AnalysisWhy Wickes is now one of the UK’s top ecommerce retailers
Retail Week recently published The UK’s Top 10 Ecommerce Retailers report, turning a spotlight on the country’s digital trailblazers to discover how they’re leveraging data to power performance. Featured among them was Wickes.
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NewsCo-op chief digital and technology officer resigns
The man who guided the Co-op through last year’s cyber-attack, Robert Elsey, has become the latest senior leader to leave the c-store business, Retail Week understands.
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NewsAsos customer and technology bosses step down
Asos has revealed that Ben Blake, EVP of customer and commercial, and Przemek Czarnecki, EVP of technology, will leave the business at the end of the month.
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InterviewQ&A: Snap head of retail on new innovations and how Gen Z likes to shop
A recent report from Snapchat, Portas and YouGov dubbed “The Memento Generation” revealed some interesting insights into how Gen Z likes to shop.
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InterviewQ&A: Adyen global VP of retail discusses the increasing need for flexibility in payments
Adyen’s global vice president of retail, Holly Worst, discusses the evolution of payments, the pain points for shoppers, agentic commerce, and fraudulent transactions.
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NewsDunelm unveils AI shopping assistant for customer use
Homewares retailer Dunelm has launched a new AI-powered shopping assistant for customers, Retail Week can reveal.
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NewsMorrisons enters partnership to deploy vision AI technology
Morrisons has partnered with Everseen to deploy its visual AI solutions across part of its UK store estate, Retail Week can reveal.
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FeatureHow LLMs are changing how consumers shop beauty and wellness
How can beauty retailers ensure LLMs recognise them, surface them, and ultimately recommend them to digitally savvy shoppers?
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AnalysisHow investments in AI, partnerships and B2B are powering Zalando’s growth
Fashion technology platform Zalando released its second quarter results today, recording group revenue growth of 20.8% to €3.4bn and a 20.7% rise in general merchandise value of €4.9bn.
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NewsCDS Superstores secures £190m funding to support store and tech investment
CDS Superstores, the parent company of The Range, Wilko and Homebase, has secured a £190m asset-based revolving credit facility to support its ongoing investment in stores and technology.
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NewsZalando continues to deliver revenue growth as AI investment pays off
Fashion technology platform Zalando has delivered another quarter of steady revenue growth as its investment and innovation in AI is paying off.
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AnalysisPartnership update: Morrisons and Instacart enter UK-first partnership, Screwfix and Google on AI training, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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NewsNew Look names new chief executive as earnings rise
Fashion retailer New Look has appointed a new chief executive and reported improved profitability in the first quarter.
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NewsAmazon records double-digit sales growth exceeding $200bn
Amazon has seen a double-digit surge in its second quarter sales, exceeding $200bn.
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InterviewQ&A: Mirakl chief customer officer on why marketplaces should be a tool, not a strategy
Mirakl chief customer officer Sophie Marchessou spoke to Retail Week about how best to leverage a marketplace for growth, the introduction of agentic AI, and ensuring you stay relevant to customers.
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NewsLondon Designer Outlet’s new AI assistant drives double-digit surge in page views
London Designer Outlet, based in north London’s Wembley Park, has seen a double-digit rise in page views since launching its new AI assistant, Retail Week can reveal.
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NewsArgos ‘reimagines’ traditional catalogue in digital first format
General merchandise giant Argos has launched what it describes as an updated version of its traditional catalogue.
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NewsTHG Ingenuity unveils AI stylist in partnership with Google Cloud
THG Ingenuity has unveiled its new AI stylist in collaboration with Google Cloud and Gemini’s Enterprise Agent Platform.