All Technology articles
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AnalysisPartnership update: Primark strikes up AI supply chain partnership; M&S and Klarna join forces; and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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InterviewVerizon Business: ‘Retailers are using 20% to 30% of their store network infrastructure capability’
Retailer operations need to be fast, connected, seamless and offer a great experience for both customers and staff
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NewsCDS Superstores invests in Wilko’s marketplace with new partnership
CDS Superstores, owner of Wilko, The Range and Homebase, is investing in Wilko’s marketplace and digital infrastructure in collaboration with Mirakl.
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Opinion‘Tech is transforming retail, but cyber crime means it’s the Wild West out there’
Some of the technicalities of cyber crime may be lost on many but some breaches are the result of basic failures that everyone can act on, observes George MacDonald
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NewsPrimark enters AI supply chain partnership as it ramps up delivery capabilities
Primark has partnered with supply chain network design platform Kallikor to create a new simulation-led approach to help with strategic supply chain decisions, Retail Week can reveal.
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NewsIkea invests £31.5m into UK fulfilment network
Ikea is injecting £31.5m into its UK distribution network to make online fulfilment more efficient and sustainable.
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AnalysisSubdued Christmas hiring reflects wider UK retail hiring problems
Tis the season for doom and gloom? After a summer of sport and spending, retail is now grappling with a looming autumn Budget, youth unemployment at a shocking high, and a Barclays consumer spend report reveals consumers are cautious as we approach winter.
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Retail VoiceFive moves that turn retail AI ambition into operating results
Retailers do not need more experiments. They need better operational foundations and a sharper test of value
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NewsMatalan reports strong performance from new app as it continues digital transformation
UK fashion retailer Matalan has reported a strong early performance from its new app as it continues to accelerate digital growth.
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AnalysisTest drive: OpenAI introduces virtual try on within ChatGPT
OpenAI has launched new shopping features in ChatGPT for its over 1 billion weekly users, allowing them to virtually try on outfits.
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InterviewVision AI: How Morrisons is improving the checkout experience and loss recovery with Everseen
The store experience for both colleagues and customers is a mixed one. Technology, fully-trained staff, clean stores and lack of friction can help the store operate efficiently, but theft, stock loss, checkout problems, and lacklustre tech can cause major problems.
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InterviewZalando’s CTO: Some colleagues have got ‘superpowers’ through AI
Graeme Smith became chief technology officer at Zalando this summer, having previously worked at Amazon and YouTube. He speaks to Retail Week about managing tech costs, AI agents and the impact of GLP-1s on personalisation.
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NewsFrench supermarket fridges targeted in cyber attack
Hundreds of French supermarkets have been hit by a cyber attack that has caused their fridges and freezers to heat up, spoiling fresh and frozen food estimated to be worth millions of euros.
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AnalysisPartnership update: Morrisons and Just Eat expand robot delivery partnership, Argos’ marketplace gets an upgrade, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail
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NewsH&M investigates cyber attack claims
The parent company behind H&M is investigating claims it was subject to a cyber attack last week.
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NewsOnline Home Shop launches new app
The homeware business said 24,000 users have downloaded it in the first four weeks since launch.
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InterviewHow THG and Dunelm have improved website performance with Fastly
As consumers can shop from anywhere now, having an optimal website and app experience is crucial if you want to make sales.
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AnalysisExplainer: What we know about the Asos cyber attack so far
Asos hit the headlines yesterday (October 6) after some app customers received a message from hackers that read: “Dear Asos DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it.”
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AnalysisAgentic AI: The retail strategy to make every customer a VIP
AI agents are completely redefining what’s possible for retail’s digital leaders to deliver in next-level hyperpersonalisation. Retail Week explores what’s changing as CX agents move from resolving requests to anticipating them.
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NewsRetail Week LIVE launches bigger and bolder for 2027
Retail Week LIVE, a one-day event focused on the latest learnings, ideas and innovations in the retail industry, has officially launched for 2027.