All Technology articles
-
NewsNew report suggests three ways retailers can approach agentic commerce
Partners at the consulting firm say that agentic shopping could be a disruption on the scale of the introduction of ecommerce
-
Supplier InsightPractical AI is driving 2.9x higher margins – here’s how retailers are doing it
As consumers tighten their belts and UK retail growth slows, AI is being hailed as a margin-boosting solution. So, what can the tech do in practice?
-
InterviewZigZag founder: ‘Consumers are starting to understand that returns are not free’
As the post-purchase journey continues to be a sticky point for retailers and shoppers, we spoke to ZigZag founder and chief executive Al Gerrie to discuss how paid returns are transforming the industry, how customers are dealing with this, and the role technology plays in creating a better selling and shopping experience.
-
NewsOcado to turn ‘cash flow positive’ in second half of the year
Ocado has posted double-digit revenue gains for the year ending November 30, 2025, with group adjusted EBITDA increasing by 59.4%
-
NewsDunelm launches new app
Dunelm has launched a new mobile app with AI-powered search, loyalty rewards and stock availability levels.
-
AnalysisTest drive: Coat Paints launches AI colour visualiser
Coat Paints has launched an AI colour visualiser that allows customers to upload images of their space to see how different shades and colours will look on their walls.
-
Opinion‘Retail’s entrenchment in supply and demand with China means it’s open to threats as well as benefits’
China has delivered great benefits in supply and demand, but the direct access it is building to the UK retail market and to data may be a threat, observes Maureen Hinton
-
InterviewRetailers are discounting away 20% of their revenue, and loyalty can fix it
Discounting is eating away 20% of retailer revenues, but gamification, personalisation and a well-built loyalty programme are the most powerful tools to claw it back, says Talon.One’s Sam Panzer.
-
NewsSharkNinja promotes from within for new senior vice president role
Global product and tech company SharkNinja has promoted from within for the role of senior vice president for Europe, the Middle East, and Africa.
-
NewsAsos launches virtual try-on tool
Asos has introduced a new virtual try-on tool that lets customers view how selected products look on them.
-
AnalysisPartnership update: Argos’ marketplace venture, Temu’s test and inspection services collaboration, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
-
-
FeatureForecasting: How AI has transformed product ranging and stockholding
The days of spreadsheets and educated guesswork are numbered.
-
Opinion‘In the five minutes it takes to read this article, AI will have influenced nearly £1m of sales’
A combination of conscious consumption and AI is changing the rules of retail on everything from price to loyalty, believes OC&C’s Matt Coode
-
NewsDebenhams teams up with PayPal for AI-driven shopping
Debenhams Group has teamed up with PayPal to deliver an AI-driven shopping experience within the payment provider’s platform.
-
InterviewQ&A: Peak VP of revenue on how retailers can get the most value out of AI
News of retailers leveraging AI in different areas of the business is commonplace now, as many want to optimise supply chains, enhance the customer service offer, or improve forecasting.
-
AnalysisFive takeaways from Retail Week’s Crime and Colleague Safety Summit
Retail Week hosted its first ever Retail Crime and Colleague Safety Summit this week, with speakers from the likes of Primark, Tesco, B&Q, Co-op, BP, Boots, and representatives from the Metropolitan Police
-
NewsJust Eat launches new robot delivery trial in time for Valentine’s Day
Just Eat has launched a new robot delivery trial in the UK in time for an expected busy Valentine’s Day weekend.
-
Opinion‘Could Amazon’s ecommerce strength be challenged as rivals seek to shift power balance?’
Chinese powerhouse JD.com’s imminent launch of coffee-to-computers site Joybuy and Argos’s plans for a marketplace show that rivals to Amazon are up for a fight, says George MacDonald
-
AnalysisMarketplaces: which retailers have added them to their businesses?
As Argos announces a brand new marketplace strategy for 2026, here are some of the retailers who are already having a third-party party.