All Technology articles
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AnalysisBlack Friday is dead, long live Black Friday: The stats behind the 2025 shopping phenomenon
From deepening discounts to widening sales windows, delve into the data behind Black Friday 2025 – produced in partnership with Talon.One
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InterviewFacial recognition: Facewatch CEO on why retailers can’t just rely on the police and the government to protect workers
Facewatch was recommended to Retail Week by Frasers Group, and also works with B&M and Home Bargains.
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NewsOcado appoints new independent non-exec
Ocado Group has appointed Cathy Graham as an independent non-executive director.
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NewsOcado reveals cash payment from Kroger following scale-back of US business
Tech platform and online grocer Ocado has agreed compensation from US partner Kroger after the North American food giant decided to cut back the relationship.
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InterviewSupply chain: DHL retail and ecommerce boss on leveraging AI, data and teamwork in time for peak
With that in mind, Retail Week speaks to DHL supply chain managing director of retail and ecommerce, Natalie Frow, about how retailers can prepare for peak and how the use of automation and AI can boost fulfilment.
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Opinion‘Retail’s AI revolution poses an existential question’
The rise of AI is fuelling the strategic reversal of a 25-year-old habit, driving a move away from outsourcing and back towards building powerful, in-house technology functions that can differentiate a business, observes AlixPartners’ Brian Kalms
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NewsGoogle launches virtual fashion try-on tool in the UK
Google has launched its virtual apparel try-on tool in the UK and India for users in time for Christmas.
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AnalysisPartnership update: White Company’s 24-hour pyjama delivery, Waitrose’s invisible delivery tags, and more
Welcome to Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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Newsletter
Tech & Digital Briefing: Big week for retail ends with all-important Black Friday weekend
It’s been a big week for retail as the industry braced for the Budget as well as Black Friday. With consumer confidence low and Black Friday now being more of a month-long occasion, hope for big spending was drifting away. Many started offering deals and discounts well in advance on ...
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Innovation of the WeekMorrisons to roll out 300 digital screens across stores
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsAsda vows to ‘double down’ on strategy as like-for-likes slide
Asda has vowed to double down on its ‘Formula for Growth’ strategy, even as its total revenues and like-for-like sales dropped in the third quarter.
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NewsTikTok Shop to see ‘record-breaking’ Black Friday sales as more retailers join platform
TikTok Shop is expected to see a record-breaking Black Friday as retailers such as Marks & Spencer, Sainsbury’s and Clarks joined the platform in time for peak, Retail Week can reveal.
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AnalysisAO boss John Roberts on mobiles, membership schemes and Music Magpie
AO released its half-year results today, recording a 12% increase in B2C retail revenue to £423m and a 10% profit before tax increase to £18m despite added costs of £4m from the national minimum wage and national insurance.
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NewsChatGPT adds ‘shopping research’ personal shopper feature
OpenAI has added a new funtion to ChatGPT which allows shoppers to describe what they’re looking for and receive a personalised buyers guide to help them decide what to buy.
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NewsUK retailers losing over £2bn annually in unclaimed courier refunds
UK retailers are losing £2.1bn each year over unclaimed refunds for lost and damaged parcels, new data has revealed.
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Innovation of the WeekNotonthehighstreet launches AI shopping tool in time for Christmas
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsWalmart to move share listing to Nasdaq in reflection of importance of tech
Retail giant Walmart is to move its share listing from the New York Stock Exchange to Nasdaq.
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NewsRetailer payments back up and running after Cloudflare outage
Retailers affected by the Cloudflare outage are now reported to be back up and running following payment and checkout issues.
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AnalysisHow are retailers preparing for an AI Christmas?
Research shows that shoppers are increasingly using AI for product search, queries and purchasing, so how prepared are UK retailers?
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Opinion‘Buy something for 50p and sell it for £1? Retail today is much more complicated’
Retailers are good at buying and selling stuff, but not the technology that it now takes to bring a product to market, observes headhunter Clarity’s Fran Minogue