Only half of retail workers that use AI say it saves them time
The study, by Deloitte, showed that office-based retail workers are more likely than the wider workforce to have used generative AI (GenAI) at work
It forms part of the consulting firm’s inaugural GenAI Workforce Survey, which spoke with 25,000 people across the UK, including over 1,700 from the retail sector to understand how they use GenAI tools like ChatGPT and Copilot in their jobs.
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