All Crime, fraud & security articles
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Opinion‘Tech is transforming retail, but cyber crime means it’s the Wild West out there’
Some of the technicalities of cyber crime may be lost on many but some breaches are the result of basic failures that everyone can act on, observes George MacDonald
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NewsCo-op to roll-out crime reporting trial after number of cases solved nearly doubles
The Co-op is set to roll out a new retail crime reporting system across all of its stores in Devon and Cornwall, after a trial led to the number of cases being solved nearly double.
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NewsAmerican Golf targeted by cyber criminals
Specialist retailer American Golf has become the latest retailer to come under attack from hackers.
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InterviewVision AI: How Morrisons is improving the checkout experience and loss recovery with Everseen
The store experience for both colleagues and customers is a mixed one. Technology, fully-trained staff, clean stores and lack of friction can help the store operate efficiently, but theft, stock loss, checkout problems, and lacklustre tech can cause major problems.
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NewsHMRC raids Moda In Pelle head office as part of tax probe
HM Revenue & Customs has raided the head office of troubled footwear retailer Moda in Pelle as part of its ongoing investigation, West Yorkshire Police have confirmed to Retail Week.
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NewsHobbs and Whistles parent company hit by cyber attack
The owner of fashion brands Hobbs, Whistles and Phase Eight has been hit by a cyber attack – the second UK retailer to be hacked in a week.
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NewsFrench supermarket fridges targeted in cyber attack
Hundreds of French supermarkets have been hit by a cyber attack that has caused their fridges and freezers to heat up, spoiling fresh and frozen food estimated to be worth millions of euros.
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NewsH&M investigates cyber attack claims
The parent company behind H&M is investigating claims it was subject to a cyber attack last week.
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NewsAsos confirms customer information accessed by hackers
Asos has confirmed that thousands of its customers’ details are now in possession of hackers following its cyber attack on Tuesday (October 6).
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AnalysisExplainer: What we know about the Asos cyber attack so far
Asos hit the headlines yesterday (October 6) after some app customers received a message from hackers that read: “Dear Asos DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it.”
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NewsAsos customer information may have been accessed in cyber attack
Asos has been hacked by cyber criminals apparently seeking to extort money from the online fashion retailer and some customer information may have been accessed.
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EventsWatch: Retailers face a race against time as AI accelerates cyber threats
The window to stop a cyber attack is shrinking fast. Where retailers used to have five hours to act, now they have as little as 15 minutes, meaning speed has become a critical part of cyber defence. Learn how you can stay one step ahead in our latest webinar
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Opinion‘When London’s West End succeeds, the UK does too’
Ahead of the Labour Party conference, Dee Corsi, chief executive of the New West End Company, makes the case for rates reform, action on crime, and policies that will drive growth
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NewsRetail Trust rolls out new support for staff wellbeing in run-up to Christmas
The Retail Trust is rolling out new safety videos and a handbook to protect staff wellbeing and tackle consumer abuse in the run-up to Christmas, Retail Week can reveal.
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NewsTesco contacts police over scam casino ads
Tesco is among the brands and retailers to have contacted the police following its image being unlawfully used by scam casinos on social media.
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Retail VoiceNavigating retail’s challenges: Costs, crime and changing consumer trends
Rising employment costs, fragile consumer confidence and retail crime are weighing heavily on the sector, but there are still opportunities for growth and innovation. Business insurer NFU Mutual examines the key challenges and opportunities shaping retail’s future.
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EventsHow to build cyber resilience in the AI era
Join us on 24 September for a free 40-minute webinar exploring how retailers can use AI to strengthen defences and stay ahead of an increasingly complex threat landscape
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NewsIceland using AI ‘visual language’ model to cut theft
The retailer reportedly reduced retail losses and shrink by 80% after it adopted the computer vision technology, and is now exploring facial recognition technology in its stores.
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DataGovernment likely undercounting number of vape shops. That’s a problem
Prime minister Andy Burnham wants to crack down on vape shops to save the high street. First he’ll have to define what a vape shop is.
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InterviewQ&A: Infobip retail specialist discusses why effective communication with consumers builds trust and loyalty
Infobip retail specialist Kim Johal spoke to Retail Week about effective communications, agentic AI, fraudulent messages, and loyalty.