All Crime, fraud & security articles – Page 7
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OpinionJo Whitfield: ‘Time to give retail workers the protection they deserve’
Without doubt, there is a period of opportunity to act and address the challenges that we face from the devastating economic and social impacts of the coronavirus pandemic.
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AnalysisLive updates: Retail’s big reopening as Covid restrictions ease
The lights are being turned on again, three months after many stores went dark for the third lockdown as Covid gripped the country.
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Retail VoiceWhy retailers must be switched on to online payment rules in 2021
Retailers must be aware of strict new anti-fraud measures to ensure online transactions run smoothly, says Judy Nguyen, vice-president of network product development and management at American Express.
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OpinionHelen Dickinson: ‘Leaders owe their people wellbeing, safety and development’
There are around 3 million people who work in retail. It has always been a people business and people are the lifeblood of our industry.
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Retail VoiceHow online fraud poses a threat to recent ecommerce success
Retail has faced a battering both financially and operationally this year, yet further long-term damage could be done if increasing fraud rates are not addressed, says Aaron Begner, EMEA general manager at Forter.
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NewsRetail chiefs urge government to protect staff following ‘tide of abuse’
Some of the biggest names in retail have banded together to call for government action to counter violence and abuse targeted at store staff, which has surged during the pandemic.
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NewsAbuse and assaults against shopworkers rise during Covid-19 crisis
Instances of abuse, threats and even assaults on shopworkers have all risen since the coronavirus crisis began, new research has found.
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Retail VoiceSecurity must be deployed to navigate these uncertain times
As UK food retailers manage surges in store footfall and non-essential retailers are forced to close, Genetec highlights why security systems can provide an ’extra pair of hands’ for the industry
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AnalysisAnalysis: How are retailers protecting staff during the coronavirus outbreak?
As the government takes increasingly stringent action to combat the ongoing coronavirus outbreak, retail staff have found themselves on the front line in the face of panic buying and contagion fears.
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NewsBoots halts Advantage Card payments following cyber attack
Boots has suspended the use of Advantage Card points in lieu of payment after hackers accessed almost 150,000 customer accounts.
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AnalysisCost of retail crime surpasses £2bn a year
Figures from the BRC Retail Crime Survey show the total cost of crime prevention and losses amounted to £2.2bn in 2019, while daily incidents of abuse and violence against staff peaked at over 400.
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NewsUnion calls for shoppers to ‘keep their cool’ on Black Friday
The Union of Shop, Distributive and Allied Workers (Usdaw) is calling for shoppers to remain calm during the Black Friday sales following an increase in abusive behaviour towards staff during the pre-Christmas sales.
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NewsCall for government action as store staff suffer rise in violence
Trade body the BRC and shopworkers union Usdaw have come together to demand tougher action from the next government to address violence against retail staff after it surged 25% over the last year.
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NewsBRC calls for next government to ‘empower retail’ in election manifesto
The BRC has unveiled its election manifesto, setting out how the next government can “support the industry as it navigates a transformation driven by new technology and changing consumer behaviour”.
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NewsRetail store staff face fortnightly abuse from shoppers
The average shopworker is verbally abused, threatened or assaulted more than 21 times per year, according to a survey by Usdaw.
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NewsUpdate: Arndale shopping centre evacuated after multiple stabbings
Manchester’s Arndale shopping centre has been evacuated after three people were stabbed in an attack.
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OpinionJo Whitfield: Retail faces a crime epidemic and the violence must stop
The latest statistics show that assaults and threats against shop workers have risen threefold with workers falling victim to 42,000 violent incidents each year.
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AnalysisAnalysis: The risks and rewards of facial recognition in retail
Facial recognition technology burst into the headlines this month following an exposé in the Financial Times about its use in London’s King’s Cross.
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Retail VoiceThree ways to protect your payments data
Cyber-security is vital for safeguarding customers’ sensitive payment information. Consider using these three technologies, as outlined by Sage Pay, to ensure the best protection for them.
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NewsShopworkers’ union demands action on retail crime
Shopworkers’ union Usdaw has called on the Government to address soaring levels of shoplifting.