All Crime, fraud & security articles – Page 2
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NewsM&S is going to add self-checkouts to all of its fitting rooms
Marks & Spencer is set to add self-checkouts to all of its fitting rooms to prevent customers from queuing twice while shopping.
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Opinion‘Last Sunday my daughter and I watched a shoplifter headbutt a store worker outside Sainsbury’s’
Retailers need to seek fresh ways to ensure a genuine understanding of the unacceptable pressure that store colleagues face, says Charlotte Hardie
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NewsThe Retail Trust is providing free training for staff dealing with abusive customers
The Retail Trust will run free training sessions to arm retail workers with the skills to manage challenging in-store situations this Christmas.
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InterviewInterview: Matt Hood – The man taking the Co-op back to the future
Hood has been with the Co-op for seven years and running its food business for more than two. He was promoted at a time of huge change at the Co-op, following a sustained period of success under former group chief executive Steve Murrells and Hood’s predecessor Jo Whitfield.
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Opinion‘Government commitments are welcome but now it’s about turning words into action’
BRC chief executive Helen Dickinson reports back from the recent Labour Party conference, which brought an opportunity for retail to influence the decision makers of the next five years on key issues such as business rates and crime
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AnalysisCo-op chief executive and food boss count the costs of retail crime and give their outlook for Christmas
Following a strong set of results for the first half of the financial year, Co-op senior executives discuss the outlook for Christmas and the impact of retail crime on their business
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Retail VoiceWhy optimising payments is the key to retail success
In today’s fast-paced retail environment, optimising payment strategies has become crucial for merchants looking to drive revenue growth and enhance customer experiences.
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NewsKeir Starmer: We have to go further than the standalone retail crime offence
Prime Minister Keir Starmer said at the Trade Unions Conference today that Labour would “go further” to crack down on rising retail crime and shopworker abuse.
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NewsIceland chair calls for change to ‘stupid’ retail crime laws
Iceland chair Richard Walker has called on the government to change “stupid” laws that prohibit retailers from sharing CCTV footage of shoplifters online, The Times has reported.
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Opinion‘One new government bill has sparked more debate and concern among retail leaders than others’
There are legitimate questions to be answered about some of the bills in the King’s Speech, but engagement is key to shape policy, says BRC chief executive Helen Dickinson
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NewsPret a Manger gives staff body cameras after retail crime spikes
Food-to-go specialist Pret a Manger is giving staff body cameras to counter an increase in shoplifting, as well as abuse and attacks on retail workers.
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Opinion‘What should retailers do in response to more riots in the coming days?’
Retailers have prioritised the needs of colleagues during the recent rioting and are working closely with the police and authorities to make use of the latest intelligence, says BRC chief executive Helen Dickinson
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NewsSome retailers shutter stores early as sector braces for more rioting
Some retailers bracing for further far-right violence have decided to shut stores early following a meeting with representatives from the government and the police.
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Opinion‘Riots are one more unwelcome challenge for troubled high streets’
Retailers and residents are acting to put communities back on their feet following widespread rioting. The new government should act quickly to put its town centre pledges into action, believes George MacDonald
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Opinion‘Everyone is considering what would happen if their area was next for racist riots’
C-stores serve diverse communities and bring people together. It’s shocking that the people running and working in them face the threat of violence during riots in their neighbourhoods, writes Association of Convenience Stores chief executive James Lowman
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NewsStore staff are ‘fearing for their safety’ due to riots, says Retail Trust boss
The Retail Trust has seen a spike in calls from retail staff “fearing for their safety following looting and vandalism in shops across the country”, according to the charity’s chief executive Chris Brook-Carter.
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NewsFootfall plummeted across the UK in the week marred by far-right riots in English cities
Footfall across the UK fell in the last week as far-right riots and looting broke out in cities and towns across England.
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NewsLush staff are ‘devastated’ after rioters attack its Hull store
Lush said its staff were “devastated” after the retailer’s store in Hull was attacked by looters amid a wave of violent far-right riots taking place in the country.
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NewsHolland & Barrett is investing millions in the latest crime-fighting technology
Exclusive: Holland & Barrett has invested heavily in new theft-protection technology across its store network to battle surging levels of retail crime, Retail Week can reveal.
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NewsBRC will chair an emergency meeting as retailers brace for more far-right riots
The British Retail Consortium will chair an emergency meeting with members this week as retailers brace for further damage caused by far-right rioters, Retail Week can reveal.