All Loyalty schemes articles
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News
Exclusive: More than half of shoppers think supermarket loyalty prices are a scam
The majority of the British public believes that supermarket loyalty prices are a scam and that original prices have been doctored to make discounts look better, Retail Week can reveal.
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Analysis
Revealed: What shoppers really think about supermarket loyalty schemes
Supermarkets have flooded the market with next-generation loyalty schemes to give back to their customers – but do shoppers actually think of them as a reward? And after speculation about their value, do they trust that the prices they see are genuine?
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News
Young Minds: ‘The most successful brands we work with are the ones leaning into young people’
UNiDays head of wellbeing Alex Smith, speaking on the ‘Young minds: Future of Loyalty’ panel at LIVE 2024, has said that the most successful brands are the ones leaning into the needs of young people.
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News
Tesco to display unit prices alongside Clubcard offers in stores
Tesco will now show Clubcard Prices per unit alongside the total price in a move the grocer said it had been “planning to do for some time,” according to UK chief executive Jason Tarry.
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Retail Voice
Discover the top trends on grocery shoppers’ lists
From subscriptions to seamless checkouts, Worldpay’s Pinar Koygun takes a look at what is ticking grocery shoppers’ boxes.
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Analysis
What ‘Next Level’ Sainsbury’s means for your 2027 shopping trip
In 2024, Sainsbury’s boss Simon Roberts doubled down on his ‘food first’ strategy and outlined a host of new promises to enhance the customer experience. Put yourself in the position of a loyal Sainsbury’s shopper, how will these promises impact your shop three years into the future?
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News
Competition watchdog investigates supermarket loyalty schemes
The Competition and Markets Authority has started a probe into grocers’ loyalty pricing schemes as part of its work to address cost-of-living pressures in food retail.
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News
The Fragrance Shop sales surge in 'exceptional' Christmas
The Fragrance Shop has posted a record-breaking Christmas as sales surged in the 13 weeks to December 31, 2023.
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News
Co-op targets 8 million members after scrapping loyalty scheme
C-store specialist Co-op has unveiled new targets of having 8 million members and increasing its share of the quick commerce market, as part of wider changes to its membership scheme rolled out today.
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Innovation of the Week
Carrefour teams up with Netflix to enhance loyalty programme
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion
‘Big changes at Sainsbury's hint at next strategic phase’
As Sainsbury’s prepares for a strategy update to the City at the start of next month, some big developments hint at what may be expected
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News
Co-op scraps rewards scheme in favour of members-only price cuts
The Co-op is set to scrap its 2p for every £1 spent rewards scheme in favour of a “significantly increased” number of member-only prices and deals across the business.
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News
Tesco launches first double Clubcard points event in a decade
Tesco has launched its first double Clubcard points drive in over a decade.
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News
Superdrug cuts up to 50% off its own-brand prices
Superdrug has announced up to 50% price cuts across a range of everyday items, from healthcare products to cosmetics, as it looks ”to make everyday more affordable for shoppers.”
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Analysis
M&S seeks better bang for its buck on digital investment
Marks & Spencer reported that in the year ahead, “we expect to see a return of stronger online growth” – so where is it placing its bets for digital investment? And what does it want in return?
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Retail Voice
Beyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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News
Superdrug rolls out Black Friday offers to loyalty card members
Superdrug has launched a range of Black Friday offers with early access for its Health and Beautycard members.
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News
Superdrug launches VIP rewards scheme
Health and beauty retailer Superdrug has launched a new VIP rewards scheme in a push to offer the best value to customers.
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News
JD Sports launches loyalty app
JD Sports has launched a new loyalty app, which rewards shoppers with store cashback.
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Opinion
‘Without customer trust, retailers have everything to lose’
Retailers are squinting hard into their crystal balls for inspiration on how consumers will react to continued pressure on their wallets as we head into a critical trading period.