All John Lewis & Partners articles
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AnalysisWalk the walk: Retailers welcome ‘exciting new chapter’ in history of Oxford Street
From 7am on October 26, almost a kilometre of London’s famous retail hotspot Oxford Street has been pedestrianised. Retailers such as Selfridges, John Lewis, Rituals and Under Armor share their reactions to this “historic moment” for the shopping destination
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AnalysisAs trade union access powers increase, will more retailers follow John Lewis and strike deals?
The law governing relationships between business and trade unions is changing, and the shift means new obligations for retailers.
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NewsJohn Lewis strikes landmark trade union recognition deal
The John Lewis Partnership has forged a collective bargaining agreement with a trade union for the first time in its almost 100-year history, Retail Week can reveal.
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NewsJohn Lewis expands rapid delivery service in time for peak trading
John Lewis has expanded its rapid delivery service in partnership with Deliveroo and Uber Eats following a successful trial.
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NewsPapier set to open its first-ever standalone store
Premium stationery retailer Papier is set to open its first-ever standalone store in London, Retail Week can reveal.
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Chart of the WeekEtsy is more visible on AI than all UK-owned retailers bar Tesco
The new Semrush AI Visibility Index reveals that Amazon was the retail brand mentioned most in AI answers in the year to September, except on Gemini, where Tesco prevailed
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Opinion‘M&S’ deal with Sephora looks like a boss move in a valuable market’
M&S is making a play in a highly competitive market. With a sale of Boots also on the cards, beauty retail looks poised for big changes, believes George MacDonald
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NewsJohn Lewis unveils raft of partners in ‘immersive retail’ push
Department store group John Lewis has raised the curtain on new and expanded partnerships as it seeks to create “vibrant, must-visit destinations”.
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NewsJohn Lewis opens Christmas shop to ‘give shoppers head start’
John Lewis has opened its Christmas shop to “give shoppers a head start” on the festive rush.
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NewsJohn Lewis strikes in-store art galleries partnership to enhance experiential appeal
John Lewis has teamed up with specialist retailer Clarendon Fine Art to open art galleries in its department stores as it ups the ante on customer experience.
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InterviewQ&A: Clarendon’s Beth Butterwick on John Lewis art galleries tie-up
Clarendon Fine Art is opening galleries in John Lewis shops. Managing director Beth Butterwick explains how the partnership will add to the experiential appeal of department stores.
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InterviewPost-purchase: How John Lewis improves customer satisfaction with ParcelLab
Post-purchase is the final touchpoint customers have with retailers on the buying journey, but for Mark Lawson, UK customer lead at Parcel Lab, he believes it’s the most emotional part of the shopping experience.
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AnalysisJohn Lewis Partnership interims: what you need to know as make-or-break H2 looms
First-half profits tumbled at the John Lewis Partnership, owner of the eponymous department stores and grocer Waitrose, but bosses are confident of a happier Christmas and full year
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NewsJohn Lewis Partnership losses more than double as it steps up investment
John Lewis Partnership losses more than doubled during its first half as it stepped up investment into its retail businesses amid its ongoing turnaround.
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NewsJohn Lewis Partnership to recruit over 10,000 Christmas roles
John Lewis Partnership is recruiting for more than 10,000 roles over the golden quarter across the country.
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NewsJohn Lewis Partnership aims to generate nearly £300m from loyalty schemes and retail media
The John Lewis Partnership is striving to generate nearly £300m in extra profit from both its loyalty schemes and retail media arm as it continues its turnaround.
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Opinion'Au revoir to John Lewis boss Peter Ruis'
Short-term trading may be hard, but as Peter Ruis moves on from John Lewis, the retailer seems confident in the strategy he set, believes George MacDonald
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AnalysisHow John Lewis is planning to position itself at the forefront of AI-powered retail experiences
John Lewis is overhauling its digital strategy and said it is now treating AI agents like customers as it unveiled its latest set of retail investments this week.
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NewsEx-John Lewis marketing boss joins The Entertainer
The man who masterminded some of John Lewis’ most famous Christmas adverts is joining toy specialist The Entertainer.
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NewsJohn Lewis opens online Christmas shop as early festive planning surges
John Lewis has opened its online Christmas shop more than 100 days before the big day, after recording a rise in early festive planning.