All John Lewis & Partners articles – Page 9
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News
Exclusive: John Lewis bolsters top team with appointment of trading director
John Lewis has raided Accessorize to recruit a new trading director, strengthening the leadership team as the department store group pursues a turnaround.
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News
John Lewis, Tesco and Sainsbury’s ask shoppers and staff to keep face masks
John Lewis, Tesco and Sainsbury’s have joined a growing number of big-name retailers that will encourage staff and shoppers to keep wearing face masks after July 19.
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News
Exclusive: John Lewis and Waitrose poised to make 1,000 roles redundant
Department store group John Lewis and sister business Waitrose have proposed 1,000 redundancies in stores, Retail Week can reveal.
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Deep dive
Deep dive: Virtuous circle – how retail is cashing in on the resale and rental economy
From Depop to MusicMagpie to Ikea’s Buy Back scheme, the second-hand economy has proliferated over the past decade, but it is only during the last year or two that its business models have really begun to resonate with consumers and retailers alike.
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News
John Lewis expands furniture rental service after strong demand
Department store group John Lewis is to extend its furniture rental offer following a successful pilot.
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Opinion
‘Employers that shy away from flexibility are missing out on a wealth of untapped talent’
Gender equality will never be achieved unless employers think differently about parental leave, argues John Lewis Partnership people director Nikki Humphrey
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Opinion
‘The Amazon effect, excess space and the pandemic are driving retail evolution’
If we cast our minds back 20 years or more, most brands had very few standalone sites, preferring to operate via wholesale or concessions in department stores.
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News
John Lewis opens website to third-party fashion brands in D2C push
Department store group John Lewis is to introduce 100 third-party fashion labels to its website over the next 12 months, creating a direct-to-consumer platform for brands.
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News
John Lewis and Waitrose launch ‘Zoom-free Fridays’ to combat video-call fatigue
Department store group John Lewis and grocery stablemate Waitrose are piloting ‘Zoom-free Fridays’ to ensure staff are not ground down by too many video meetings.
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Deep dive
Deep dive: Curation, destination, imagination – the new department store foundations
How can the retail format be revived to resonate with contemporary and future shoppers?
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Opinion
Move of the Week: John Lewis fills gaps at the top to face post-Covid balancing act
I’ve noted before how the leadership teams that took retailers into the pandemic will not be the same as those that lead their recovery. This is especially true of retailers most disrupted by Covid-19 – specifically those whose heritage is in stores and who sell discretionary items likes homewares and fashion.
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Opinion
‘Making second-hand mainstream starts with trust’
For years, Retail Week readers have been divided on whether concerns about sustainability really cut through to consumer purchasing decisions.
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News
John Lewis makes key hires to drive transformation programme
Department store group John Lewis has made three appointments to its top team who will play crucial roles in its turnaround strategy.
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News
Watch: John Lewis puts price centre-stage for first time in Anyday campaign
John Lewis has unveiled a marketing campaign for its new Anyday brand, which for the first time puts product prices at the heart of the push.
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Analysis
How John Lewis, Waterstones and Lush are making store staff their greatest assets
A new report by Retail Week showcases the businesses empowering their store staff to deliver best-in-class customer service and an experience that can’t be beaten online. Find out how you can do the same
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Retail Navigator Analysis
John Lewis (SWOT)
As a co-owned business, John Lewis partners (employees) share in its profits. This fosters a deep-rooted commitment to customer service across the whole organisation.
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Retail Navigator Analysis
John Lewis (Strategy)
John Lewis Partnership chair Dame Sharon White revealed her five-year strategy for the Partnership in October 2020. White envisages a “digital-first” business, where John Lewis generates 60 to 70% of sales online versus 40% pre-Covid.
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Retail Navigator Analysis
John Lewis (Overview)
John Lewis (JL) is one the UK’s largest department store groups, forming part of the wider John Lewis Partnership (JLP) together with grocer Waitrose.
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Retail Navigator Analysis
John Lewis (Financials)
Revenues at department store John Lewis fell for the second year, declining 3.7% to £3,644m for the 52 weeks ending 27 January 2024 (FY2023). While fashion and beauty categories both performed well on the previous year, sales within its home and technology categories fell as significant cost pressures on its customers led to a challenging market around big ticket purchases. Total trading sales sank 3.5% to £4,675m.
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News
Sainsbury’s hires ex-John Lewis boss Paula Nickolds to run GM and clothing
Sainsbury’s has appointed former John Lewis managing director Paula Nickolds to head up its clothing and general merchandise business.