All John Lewis & Partners articles – Page 6
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NewsJohn Lewis will revive its famous ‘Never Knowingly Undersold’ promise
Department store business John Lewis is to bring back its famous price pledge – ‘Never Knowingly Undersold’ – and apply it to online rivals too.
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Retail Navigator AnalysisJohn Lewis (Strategy)
John Lewis brings back its ‘Never Knowingly Undersold’ price promise “for the Modern Age”. The department store will match 25 retailers’ prices - including M&S, AO and Amazon – both in store and online, adopting AI technology to carry out the checks.
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NewsJohn Lewis steps in to help bust retailer The Floor Room’s staff and customers
John Lewis is offering assistance to customers and staff who were formerly John Lewis partners impacted by the collapse of The Floor Room, Retail Week can reveal.
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NewsJohn Lewis is to restructure its store teams and ramp up its tech adoption in a huge customer service push
Department store group John Lewis has proposed sweeping changes to its in-store operations as it seeks to put customer service at the top of its agenda, Retail Week can reveal.
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NewsA former John Lewis site in York has been taken over by Go Outdoors
JD sports-owned specialist retailer Go Outdoors has taken over the former John Lewis site in York to unveil the “biggest outdoor store in Europe”.
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NewsCarpetright sister business The Floor Room has collapsed into administration
Carpetright’s sister brand, which trades out of John Lewis stores, has collapsed into administration with the loss of 200 jobs.
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NewsAn indoor adventure park is to open in a former John Lewis store
A specialist leisure business to take space formerly occupied by department store group John Lewis.
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NewsExclusive: John Lewis is restructuring its buying and merchandising teams to ‘turbocharge’ transformation
Department store group John Lewis is reshaping its buying and merchandising teams as part of its transformation programme, Retail Week can reveal.
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Opinion‘Department store leadership merry-go-round shows a sector wanting to change’
After a tough time, the remaining top department store players are in a good position to play to their strengths, believes George MacDonald
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DataRanking: The most productive department stores in the UK
To find out which department stores are firing on all cylinders, we’ve ranked their productivity by sales per employee.
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NewsJohn Lewis has won support for build-to-rent housing scheme
John Lewis Partnership has won approval for a build-to-rent housing scheme, which had previously stoked controversy.
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NewsJohn Lewis has partnered with Timpson on a repair service
Customers at John Lewis will be able to give clothing, accessories and homeware pieces a new lease of life via a new in-store repair service in partnership with Timpson.
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NewsNew John Lewis boss is planning to increase the number of shopfloor staff
The new John Lewis boss, Peter Ruis, is planning to ramp up the number of shopfloor staff in a “Selfridges-style approach”, according to reports.
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NewsExclusive: John Lewis is holding firm on school uniform prices
John Lewis is leaving the price of school uniforms unchanged again this year in a continuing bid to support families amid the ongoing cost-of-living crisis, Retail Week can reveal.
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NewsJohn Lewis is ‘back on track’ insists outgoing chair
Sharon White, the outgoing chair of John Lewis Partnership, has insisted the retailer is “back on track” and “more fit for the future” after her tenure, allowing it to spend more money on Waitrose and move into the c-store market.
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AnalysisFrom AI to M&A – what retailers are spending their money on
The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend
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NewsJohn Lewis adds new category to rental service
The John Lewis rental platform, which is powered by Hurr, launched in 2022.
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AnalysisLive shopping: When should retailers brave its murky waters?
Despite being one of the most promising new commerce channels, livestream shopping has had a lukewarm reception from established retailers in the UK. Retail Week explores whether the phenomenon will take off here and how retailers can tell if it’s the right time to get involved
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NewsJohn Lewis names Rachel Morgans as new fashion director
John Lewis Partnership (JLP) has named Rachel Morgans as its new director of fashion, effective from June 2024.
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NewsJohn Lewis Partnership shed 3,800 jobs in the past year
John Lewis Partnership cut 3,800 roles over the last year as part of its cost-cutting drive in stores.