All articles by Joanna Perry – Page 10
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Opinion
Is multichannel worth the money?
Investment in ecommerce and creating a multichannel customer experience is no longer optional according to the many retailers I’ve seen present at various ecommerce events in the past couple of weeks.
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Analysis
Like-for-like sales: time for a different measure?
Like-for-like sales figures are the measure the retail industry has traditionally judged itself on. But how relevant are they in the multichannel world and what can replace them?
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News
George collaboration portal cuts overseas costs
George is using an online collaboration portal to deliver “George in a box” to Wal-mart’s businesses around the world.
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News
Warehouse replenishment system to boost availability at Waitrose
Waitrose is to reduce warehouse inventory while improving availability in stores with the introduction of a warehouse replenishment system from Aldata.
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Analysis
Retail IT Summit: Retail’s united front
Even in those businesses doing well, IT departments are being asked to do more with less. This year’s Retail IT Summit gave retailers the chance to get together and discuss how they are approaching what they euphemistically describe as a challenge. Joanna Perry reports.
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Analysis
Family-run retailers
Some of the best performing retailers in this tough economic climate are family-run. Joanna Perry asks what gives their businesses the extra edge.
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News
Co-op overhauls IT in Somerfield integration
Co-operative Group is to spend £25m on a project to fully integrate the Somerfield business, including major IT system changes.
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Opinion
Consumers go upwardly mobile
Retailers who believe that m-commerce is a long way off should think again with the news that there will be two mobile phone subscriptions for every three people in the world by the end of this year.The announcement, from the International Telecommunication Union (ITU), that there will be 4.6 billion ...
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News
Halfords mobilises SMS text-and-reserve service
Halfords has launched a text-and-reserve service to add to its multichannel proposition.
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Opinion
Retail IT telling its war stories
At the Retail IT Summit, there has been little talk about technology and much talk about business need, culture, processes and customer demands.
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Analysis
A matter of choice: is bigger product range good for shoppers?
Is bigger actually better when it comes to product range or does it just confuse shoppers? Joanna Perry explores whether retailers could benefit from editing their ranges for consumers
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News
Phones 4U to replace legacy store systems
Phones 4U has embarked on a major store systems project that will see it replace virtually all its legacy store applications by the middle of 2010.
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Opinion
Second chance for internet sales with global ecommerce
The disclosure of the vast sums of money being spent in virtual world Second Life proves the possibilities of the web as a global marketplace for retailers.
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News
House of Fraser tests high-end security tags
House of Fraser is trialling additional anti-theft technology at three of its higher-risk stores in an attempt to combat shoplifting.
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Analysis
VAT’s life: retailers prepare for the rate change
There seems little hope that Alistair Darling will back down on his new year VAT rise. So what do retailers need to think about when preparing for the rate change, asks Joanna Perry
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News
Mothercare buys remaining 50% of Gurgle.com
Last week Mothercare announced that it has bought the remaining 50% of social networking site Gurgle, just as HMV announced that it is closing its networking site GetCloser.
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Opinion
Retail demands more online rising stars
At last week’s Retail Week Rising Stars Awards the number of glamorous, successful and technology-savvy ladies in the room showed just how well retail is adapting to ecommerce.
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News
Tesco turns to Inovis for supplier support
Tesco has appointed Inovis to help it get its thousands of grocery and non-food suppliers up to speed with the electronic trading system it wants them to use.
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Analysis
Pensions: Planning for retirement
Employer contributions to pensions are set to become mandatory in 2012. How does this affect retailers, asks Joanna Perry
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News
HMV takes a 50% stake in 7digital
HMV last week announced that it has taken a 50% stake in 7digital, thrusting the digital media company into the retail spotlight.