All articles by Joanna Perry – Page 15
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OpinionIT: winning the right retail battles
While small IT outages may look bad to customers when they are left queuing at stores, it is the IT problems that go unnoticed — such as data leakages — that actually create the biggest risks.
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NewsDSGi improves efficiency with SAP Finance software
DSGi has revealed that it is seeing benefits from introducing standardised finance processes since going live with the SAP Finance system late last year.
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NewsHMV rolls out system to track supplier deals
HMV is to bring in a deal-terms management system to help buyers track negotiations with music, DVD and games suppliers.
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NewsTesco stores hit by till computer glitch
Tesco is reported to have been hit by till problems at 67 stores following a glitch caused by its overnight price changes process.
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AnalysisPrice optimisation helps retailers increase gross margins
Proponents of optimisation systems say that introducing them to merchandising departments can increase gross margins by several percentage points. Joanna Perry looks behind the science
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NewsRetailers lash out over fines for non-compliance with PCIDSS
Retailers are lobbying the payment industry in a bid to scrap the fines they are being forced to pay for not yet being compliant with the Payment Card Industry Data Security Standard (PCIDSS).
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NewsMichael Murphy becomes Quidco executive chairman
This cashback co-operative hit the headlines last week after Michael Murphy, who shared a £175m earn-out from the sale of Friends Reunited, completed a management buy-in and became Quidco’s executive chairman.
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OpinionRetail IT: international ideas
UK retailers must not get complacent despite holding their own in the nominations for the awards to be held at this year’s World Retail Congress.
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News
Crombie introduces security tagging
Luxury clothing brand Crombie has slashed store theft after introducing security tagging for the first time.
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NewsWilkinson adopts space planning system
General merchandise retailer Wilkinson is to introduce a space planning system to improve availability and reduce excess inventory.
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AnalysisBrightHouse: Getting the House in order
Simon Mouncer’s job at BrightHouse is to help ease the retailer’s growing pains as it continues with its ambitious expansion plans. He talksto Joanna Perry about what this involves
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OpinionCustomers a source of innovation for Asos
Asos has once again posted fantastic results, and if its community team has anything to do with it, the online fashion retailer is going to keep this growth up.
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NewsDSGi signs network deal to cut store costs
DSGi has changed network supplier and signed a three-year deal with Azzurri Communications as part of a wider cost-cutting drive focused on stores.
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NewsOffice drives online conversions
Office expects 10 per cent of its revenue to be generated online by the end of the year after introducing technology to up its online conversion rates.
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News
Nisa Local retailer moves back office processes to EPoS for productivity gains
One Nisa Local retailer has helped a software house develop new functionality for its EPoS system, and says he is saving several man hours of labour in each of his stores every day as a result.Kishor Patel, whose six Nisa Local stores turn over £7m a year, has been working ...
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NewsNew Look to redevelop website to include multichannel services
New Look plans to launch multichannel services such as click and collect as it aims to increase online sales to 10 per cent of its total revenue in the next three to four years.
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AnalysisGlobal online retail: The world at your fingertips
The online route is allowing many retailers to trade in foreign countries without incurring the expense of a physical launch. Joanna Perry assesses e-commerce prospects across the globe
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NewsKiddicare adds cash payment to site
Kiddicare has added a cash payment option to its website to help drive sales among customers who won’t, or can’t, pay for goods online with credit or debit cards.
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NewsInditex brings in system for speedier store design
Spanish fashion giant Inditex has introduced a system to its store design department to speed up the design process for shops worldwide.The Windchill system, provided by PTC, manages the information Inditex holds about the building equipment, interior design and furnishing of its stores.Inditex is increasing the standardisation of the furnishings ...
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NewsTates to introduce store management system
Spar wholesaler Tates is to introduce a store management system from Torex across all of its 210 convenience stores.The Torex Productivity Management application will monitor labour costs, budgeting and customer sales trends, to identify the areas of improvement possible in individual stores.It will also allow Tates to better manage staff ...