All articles by Joanna Perry – Page 19
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News
The Hut sticks with bespoke software in expansion drive
Entertainment e-tailer and white label e-commerce provider The Hut Group will stick with its strategy of developing bespoke software as it continues to increase the list of retailers it works with.
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News
Lidl set to replace store systems worldwide
Lidl is to replace its point of sale software and other store systems across its stores in 20 countries with a system from German software provider GK Software.
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News
Past Times completes EPoS refresh
Past Times has completed the roll-out of an EPoS application from Cegid/VCSTimeless and has enlisted the help of Vista Retail Support to maintain its EpoS estate.
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News
Co-op to deploy workforce management system to 2,200 stores
The Co-operative Group is to introduce a workforce management system to its 55,000 employees across 2,200 stores within the next two years.
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Analysis
Online fraud: Enemies at the gates
Online fraud is still on the rise and the increasing complexity of multichannel businesses is only making it more difficult to identify and crack down on. Joanna Perry investigates
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Opinion
Staff still crucial in card crime crackdown
Another retailer faces an investigation by the Information Commissioner's Office following a data breach.
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News
Debenhams tightens control of IT projects
Debenhams is close to running all of its major information systems projects using a management system from software supplier CA.
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News
Monsoon looks overseas as UK market weakens
Monsoon founder Peter Simon said that the fashion retailer's first set of results since he took it private last year were encouraging given the tough trading conditions.
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Analysis
Multichannel debate: On the pulse
Retailers’ multichannel strategies may have come a long way but there are still plenty of challenges. Joanna Perry joins some of the UK’s top e-tail directors to find out what their new priorities are
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News
Argos email campaign lifts customer review response
Argos has generated a massive volume of customer reviews after running an email campaign in January to encourage customers to provide feedback on the products they had recently purchased.
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Opinion
Snow shows the web is a lifeline for consumers
The snow of early this week highlighted just how important the internet has become to society. Retailers should take every opportunity they get to benefit from this.
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News
Google glitch temporarily halts access to all e-commerce sites
Many internet surfers could have been forgiven for thinking the whole internet was broken on Saturday, after a problem with Google left users unable to access any internet sites.
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Analysis
Carpetright's Ian Woosey: Invest to impress
Carpetright poured money into its IT when times were good. Now the economy has turned, IT chief Ian Woosey plans to use the investment to maximum effect.
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Opinion
Plenty to do in retail IT
Retail IT departments can pay for themselves many times over, so a recession is the worst time to try and save money by making IT staff cuts.
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News
Tie Rack takes its stocktaking system mobile
Tie Rack has introduced mobile computers to its stores to assist with stocktaking.
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News
T-Mobile gathers customer feedback by text message
T-Mobile is polling hundreds of thousands of its customers each week using SMS after introducing a system from Fizzback.
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News
Figleaves rethinks website infrastructure for relaunch
Figleaves has set up a second data centre and created a virtualised server and storage infrastructure to support the launch of its new web platform.
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News
John Lewis beta tests Cisco green networking system
John Lewis has participated in a beta testing phase for Cisco networking technology that can help cut power consumption of IT.
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News
Marks & Spencer to roll out SAP Retail with help from IBM
Marks & Spencer is to introduce a set of applications from SAP Retail to its business to reduce costs and improve operating efficiencies.
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Analysis
NRF: Brave New World
After a year of financial turmoil a more humble and socially aware retail industry was on show at this year’s National Retail Federation convention last week. Joanna Perry reports from New York