All articles by Joanna Perry – Page 20
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Opinion
Retail event cancellation a blow for IT
In some bad news for the retail technology industry, it has been announced that next week’s Retail Business Show exhibition will not be taking place.
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News
New Look refines IT to back growth plan
New Look is poised to go live with the final stages of a project to improve the business processes within its buying and merchandising department.
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News
Marks & Spencer extends services tie-up for EPoS roll-out
Marks & Spencer is working with Computacenter to improve the time it takes to get new IT systems up and running.
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News
System change takes shape at Harvey Nichols
Harvey Nichols expects to finish a business intelligence consolidation project it has been working on throughout 2008 by the end of the present financial year.
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News
NRF: Wal-Mart's Lee Scott says retailers must work to improve society
Wal-Mart’s president and chief executive Lee Scott has used his last public speech in his current role to appeal to retailers to help play a part in solving current economic and social ills.
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Opinion
NRF: Recession creates new rules of retailing
National Retail Federation president and chief executive Tracy Mullin opened the organisation's 98th convention in New York on Sunday with a blunt message to businesses trying to ride out the recession: they need to get real to the new rules of retailing.
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Analysis
Digital strategy: Online advantage
Web discounts have grabbed customer attention over Christmas but exploiting the online world to its fullest could prove make or break in this tough economic climate. Joanna Perry reports
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News
Carphone Warehouse staff support tool given the thumbs-up
Carphone Warehouse has declared the roll-out of an application to support its branch managers a success.
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News
Theory introduces store sales data dashboard
International fashion brand Theory is using a sales dashboard called SkyPAD to view product sales performance across its international chain at store level.
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News
Barclays to issue contactless debit cards
Barclays will begin issuing debit cards with contactless payment technology, and predicts that more than 3 million consumers will be using them by the end of the year.
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Opinion
Caution urged on contactless payment adoption
Barclays will soon begin issuing debit cards with contactless payment technology, a move that goes some way towards breaking the chicken-and-egg deadlock of contactless payment adoption.
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News
Apple ups music download stakes with the removal of DRM
Apple has brokered a deal with the major record labels to offer their music without digital rights management protection on a new version of iTunes called iTunes Plus.
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News
BrightHouse makes appointment to drive business change
BrightHouse has strengthened its management team with the appointment of Simon Mouncer as head of business change and IT.
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News
Carphone Warehouse gathers data on customer experience
Carphone Warehouse is the latest retailer to work with Fizzback to assess the experience it provides to customers.
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Opinion
2009 retail technology predictions
There are some predictions for next year about technology in retail that are very easy to make. But IT analyst Gartner has been bold with its opinions on how much could change in 2009.
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News
Tesco creates tool to gauge the greenness of its stores
Tesco has developed a piece of software to evaluate how environmentally friendly the equipment it uses in stores is.
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Analysis
Customer data: Track and treat
Slipping sales and quickly changing shopper behaviour has made consumer information priceless. Joanna Perry finds out how retailers can gather this data and use it to improve trade.
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News
Morrisons replaces wide area network
Morrisons is to quadruple its wide area network capacity after signing a three-year multimillion deal with Cable & Wireless.
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Opinion
Improved efficiency must sometimes lead to job losses
The Prime Minister thinks that further investment in technology will produce economic benefit, but will he stand up for retailers if advancement means that they need less staff?
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News
Morrisons to automate space planning with Galleria system
Morrisons will begin using a merchandising system from Galleria next year to automate the creation of merchandising plans. Currently the supermarket chain creates these plans manually.