All articles by Joanna Perry – Page 22
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Analysis
Technology Marketing: Channel tuning
TV and print advertising are no longer the only places to put marketing spend. Joanna Perry explores some of the latest options.
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News
Interactive James Bond display a quantum leap for Harrods
Harrods is experimenting with interactive displays in its store windows as part of a James Bond-themed display.
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Opinion
All systems go for IT at M&S
Marks & Spencer has reconfirmed its commitment to investing in its systems and supply chain in order to weather what it admits will be a difficult 2009 and beyond.
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Analysis
Technology spending: A time to make do and mend?
The credit crunch is forcing consumers to keep their wallets in their pockets, but does it mean that the purse strings are also tightening for IT departments? Joanna Perry finds out.
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News
Kookai sets up automatic sales links for concessions
Kooka is rolling out a system to allow it to automatically receive sales data from its concession partners.
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News
Tesco tests shopper feedback initiative
Tesco is inviting its customers to provide feedback on any aspect of their shopping experience that they want to discuss.
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Opinion
The internet alters consumers' minds
Using the internet can actually change the way your brain works, but retailers will do well by continuing to offer their customers a mixture of digital interaction and a human touch.
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Analysis
Asos: The big picture
With sales flying, Asos is coasting the downturn. IT chief Gary Mudie tells Joanna Perry how his technology plan will keep it in fashion.
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Opinion
Co-op and Morrisons: the IT challenge
The Co-op has finally got the go ahead from the Office of Fair Trading for its acquisition of Somerfield. It will be interesting to see what happens to the two companies’ IT strategies in response.
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News
Jessops steps up web presence
Jessops is making improvements to its e-commerce site to provide customers with a faster and more personalised experience.
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Analysis
Shopper behaviour: Read the signals
As retailers pull out all the stops to maximise sales in the present climate, technology that uses mobile phone signals to track how people shop can be put to good use.
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Opinion
Retailers should expect technology supplier consolidation
Possible retail consolidation following on from the financial meltdown in Iceland is all the sector can talk about this week. But another knock-on effect of the current economic climate is that it could spell a whole new wave of consolidation in the technology sector.
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News
Carphone Warehouse invests in system to control European purchase ordering
Carphone Warehouse is rolling out a system to deal with non-stock purchase order management across Europe.
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News
QVC mulls further channel developments
QVC has revealed that it is already considering a new version of its online video platform, less than a month after it launched the latest incarnation, QVC On Demand.
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News
Scotmid consolidates its servers to bolster growth
Independent Scottish co-operative Scotmid is poised to complete a project to virtualise its server infrastructure to support its growth plans.
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Analysis
Multichannel: Channel hopping
As consumers increasingly shop across more than one channel, retailers need to ensure they provide a multichannel service that meets their changing demands. Joanna Perry reports.
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News
Ministry of Sound pushes brands with e-tail assault
Lifestyle brand Ministry of Sound is to embark on a retail initiative with the relaunch of its web site.
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Opinion
Online conversion key as web sales slow
Neither nose-diving share prices, nor the ongoing debate about whether the UK is yet in recession could deter the great and the good of e-commerce from coming together for a conference in West London yesterday.
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Analysis
Queue technology
In today’s tough market, good customer service matters more than ever. Joanna Perry finds out how retailers are using technology to tackle one of customers’ biggest gripes: queues
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News
US’s Casual Male embarks on European online assault
US mens outsize retailer Casual Male Retail Group is kicking off a European sales offensive with the launch of multiple European web sites for its two brands.