All articles by Joanna Perry – Page 23
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Opinion
Green IT gets a retail lesson
A new book by John Lewis Partnership technical strategy manager Gary Hird helps managers cut through all the industry greenwash and pick out what is important within the mass of information published on green IT.
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News
IBM survey: Web sites driving store sales
Some three-quarters of multichannel shoppers browse online before they buy from stores, according to a new report from technology supplier IBM.
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Analysis
Inside IBM's software lab: Blue-sky thinking
IBM’s software lab is a hive of technological development but is it able to solve retailers’ problems, asks Joanna Perry
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News
Harrods unveils multimedia Science Museum toy arena
Harrods has launched a branded area for Science Museum toys featuring a mix of multimedia screens and live demonstrations.
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Analysis
Contactless payment: Touchy subject
A year after its launch, few retailers have so far committed to contactless payment. Joanna Perry finds out how consumers and retailers alike are responding to the trials.
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News
Blacks installs kiosks to offer travel advice
Outdoor specialist Blacks is testing an in-store kiosk that gives customers travel and healthcare advice, as well as product recommendations for foreign travel.
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News
M&S pilots reviews and video on its site
Marks & Spencer is experimenting with product videos and ratings and reviews on its e-commerce site.
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Opinion
Dancing to a digital tune
Since Apple turned the music retail business on its head with the launch of the iPod and iTunes online music store, it has rather set the pace of change in the industry.
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Analysis
RFID: What are UK retailers missing?
Retailers in continental Europe and the US are striding ahead with RFID. What are their UK counterparts missing?
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News
Mosaic kicks off drive for uniform planning systems
Mosaic Fashions is rolling out JDA’s merchandise planning system to its Principles, Shoe Studio and Warehouse divisions.
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News
Tesco speeds up basket and loss analysis
Tesco has replaced a system at its data centre in order to improve both the basket analysis and stock wastage analysis it runs.
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News
John Lewis pushes on with IP CCTV roll-out
John Lewis has gone live with a networked CCTV system at its Leicester Highcross store, which opened last week.
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Analysis
Face facts: using data to maximise sales
A lot of retailers already have the data they need to help maximise sales, but they don’t necessarily know how to use it. Joanna Perry reports.
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News
TK Maxx to use data to tackle shrinkage
Discount retailer TK Maxx is to roll out a data-mining system to identify fraudulent activity and process errors.
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Opinion
Just browsing
The technology world is buzzing after Google launched an internet browser yesterday. Some suspect that the application, called Chrome, is just the beginning of Google’s ambitions to develop its own web-based operating system.
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Analysis
Right skills, right place?
Retailers argue that it is difficult to recruit and retain the range of skills they need within their IT departments. But is turning to outsourcers really the answer? Joanna Perry reports.
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Opinion
Full of eastern promise
For several years, large technology vendors have warned that retailers in the emerging economies would soon be leapfrogging their Western peers when it comes to their use of technology.
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News
Roxy goes live with European e-tail venture
Female surf brand Roxy, owned by Quiksilver, has launched a European e-commerce site.
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News
Supermarkets deny introducing compulsory fuel pre-payments
Supermarkets have refuted claims that consumers could soon find themselves having to enter a payment card at their garages’ fuel pumps before they fill up.