All articles by Joanna Perry – Page 6
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Opinion
Interchange fees: A done deal?
The news that Visa Europe has offered to reduce interchange fees on debit cards has yet to convince the European Commission that it should end antitrust proceedings.
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News
BT Retail Week Technology Awards shortlist revealed
The 60-strong shortlist for this year’s BT Retail Week Technology Awards has been announced.
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Analysis
The green team
The UK’s biggest retailers are casting their nets ever wider when it comes to taking responsibility for sustainability initiatives. How exactly are they raising their green game
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Opinion
Out of sight, out of mind
The website crash suffered by Net-a-Porter spin-off The Outnet last week shows that even internet-savvy businesses can get things very wrong.
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Analysis
What’s the benefit of retailers’ TV exposure?
Can participation in a TV show be beneficial to a retailer’s image or is it a gamble that can do long-term damage?
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Analysis
Top guns: Is there still room for the maverick retail chief executive?
Today’s retail chief executive is more likely to be a former management consultant than market trader. But is there room for big personalities on today’s retail scene, asks Joanna Perry
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Opinion
Digital Economy Bill: Time for change
The debate in Parliament yesterday confirmed that the anti-piracy measures within the Digital Economy bill are certain to pass into law, and be retained regardless of which party takes power next month.
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Analysis
Retailers prepare to tap World Cup fever
Retailers were said to have coined in £1.25bn from the 2006 World Cup but will recession-hit shoppers have football fever this time?
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News
Comet to provide free IT training to 50,000 OAPs
Comet has committed to providing free IT training for 50,000 senior citizens as the first retailer to sign-up to work with the Race Online 2012 initiative led by Martha Lane Fox.
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Analysis
Lloydspharmacy: Just the medicine
Giving more responsibility to local managers is helping Lloydspharmacy as it focuses on delivering more healthcare services and helping develop its staff too
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Opinion
E-learning from the public sector
Retailers can learn much from how the push to deliver far more public services online plays out.
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Analysis
Online retail demographics: the law of averages
The average age of internet buyers in Europe is 40. Does this mean multichannel has become truly mass market, and are there still distinctions in the way different groups shop? Joanna Perry investigates
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Analysis
Retail iPhone apps: Mobile commerce on the move?
Can the upsurge in mobile phone apps from retailers turn the hype of mobile commerce into a reality, or are they just a passing fad?
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Analysis
Augmented Reality
Last week fashion group Benetton launched its global catalogue with ‘augmented reality’ technology to increase customer interaction. So what does that mean and who’s doing it?
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Analysis
Retailers must make their own luck in 2010
There won’t be a double-dip recession, Retail Week Conference delegates heard, but this year will be bumpy.
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Opinion
No red card for CNP fraud
After years of rising card-not-present fraud, which retailers have had to shoulder, is technology finally winning the battle?
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Analysis
The ideal store
Which areas of in-store operations do retailers fall down on - and how can they improve them? Joanna Perry finds out
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News
Poundland founder to launch mid-market variety chain
Dave Dodd unveils vision for 200-strong national chain Hub, with first stores to be open in three months
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Analysis
Cash flow: Balancing the books
Cash is king in these difficult times, so what are retailers doing to ensure they have the money to run their business day to day? Joanna Perry reports
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News
RWC2010: Chris Dawson expects more retail failures in 12 to 14 months
Colourful entrepreneur and owner of The Range, Chris Dawson, has predicted that he will be picking up stock from more failing retailers a year from now.