All articles by Joanna Perry – Page 3

  • News

    BT Retail Week Technology Awards shortlist announced

    2011-04-19T16:37:00Z

    The shortlist for Retail Week’s technology awards includes all of the big four supermarkets as well as retailers from across the spectrum of speciality retail.

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    Opinion

    Panda is not black and white

    2011-04-13T10:38:00Z

    Google’s latest site update – named Panda – is reported to be having a significant impact on the visibility of certain websites in natural search results.

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    Analysis

    Google AdWords and trademarks

    2011-04-01T00:00:00Z

    An ongoing legal battle over trademarks being bought as AdWords highlights the need for retailers to tread carefully when it comes to possible infringements

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    Opinion

    Is eBay trying to be Amazon?

    2011-03-30T13:10:00Z

    The purchase of ecommerce provider GSI Commerce by eBay has stirred up the ecommerce industry, but what does it mean for retailers?

  • Opinion

    The other big political debate today

    2011-03-23T10:52:00Z

    All eyes are going to be on George Osborne delivering the budget today; but retailers should also take note of what’s being debated in the European Parliament.

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    News

    Matalan planning to grow online business

    2011-03-18T00:00:00Z

    Value fashion and homewares group Matalan is to ramp up its ecommerce operations and plans to hire a top-level online retail specialist to drive growth.

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    News

    A mobile-optimised site is a must

    2011-03-17T15:37:00Z

    Google’s retail, technology and business markets director Peter Fitzgerald told delegates at day two of Retail Week Conference that a mobile-optimised website should be their top priority for investment.

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    News

    Green and Cheshire debate CVAs

    2011-03-16T18:34:00Z

    Arcadia owner Sir Philip Green told a packed audience at the Retail Week conference it is inevitable that landlords will accept CVAs because they are in their interest.

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    News

    Double dip unlikely says retailer panel

    2011-03-16T11:59:00Z

    The chief executives of Debenhams, New Look and Kingfisher have all predicted that the UK will not suffer from a double dip recession.

  • Opinion

    Content with luxury

    2011-02-23T11:50:00Z

    Two examples from the past couple of weeks show how luxury retailers are maximising their use of content across multiple channels.

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    Opinion

    Kiddicare crib notes

    2011-02-16T12:23:00Z

    Unless you have small children, there’s a chance that you might not be familiar with Morrisons’ acquisition Kiddicare. But Retail Week has been tracking the company’s progress for years. Here I give the lowdown on the retailer’s technical expertise.

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    Opinion

    Elementary, my dear Watson

    2011-02-09T10:49:00Z

    IBM Research’s self-learning system Watson is being hyped as a game-changer for the way companies do business. But do you want a computer providing customer service?

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    Opinion

    Five IT trends for future growth

    2011-02-02T10:46:00Z

    For many retailers the focus this year will be on cost control and maintaining margins rather than revenue growth. Yet research from Planet Retail shows that an astute use of technology helps retailers achieve better margins, lower costs and higher sales.

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    Analysis

    NRF: Polar opposites

    January 21 2011

    The big topic at this year’s NRF convention was the polarisation of global retail. Joanna Perry reviews the key themes, while on page 24, Rebecca Thomson examines the top technological innovations on show

  • Opinion

    NRF: Mobile's moment

    2011-01-19T11:03:00Z

    If social media was the hot topic at last year’s meeting of retail minds in New York, then this year the buzz was all about mobile.

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    News

    Tesco to follow customer in services

    2011-01-10T17:25:00Z

    Tesco’s group strategy director Andrew Higginson says that there are no limits in the services that the retailer might be prepared to move into.

  • Opinion

    Under the weather

    2011-01-07T10:53:00Z

    The snow, swine flu, and subdued consumer sentiment conspired to keep shoppers away from stores in December.

  • Opinion

    A consumer crime-fighting Christmas carol

    2010-12-13T10:20:00Z

    The spirit of Christmas was certainly on display on Friday at new London shopping centre One New Change, when four robbers targeting a jewellery store faced the ire of the City’s late-night shoppers.

  • Opinion

    Merry cross-channel Christmas

    2010-12-08T12:18:00Z

    Many UK retailers are into what will be their first peak trading period delivering true cross-channel services. And by the end of January we should have a better idea of what difference these investments in customer choice have made to their trading.

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    Analysis

    Multichannel Now

    November 26 2010

    Based on exhaustive interviews with many of the biggest names in UK retailing, Retail Week’s groundbreaking report Multichannel Now is the definitive guide to multichannel in the UK. Here, in an extract from the introduction to the report, its author Joanna Perry sums up the challenges the multichannel world is ...