All Interviews articles
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Analysis
Research: 44 retail leaders reveal strategies for 2024
The bosses of leading retailers including Primark, THG, eBay, Majestic Wine, Fat Face and Pandora have spoken in depth to Retail Week for its annual flagship report – Retail 2024.
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Interview
Rituals MD Penny Grivea: ‘If you can make it in London, you can make it anywhere’
Rituals has opened doors to its latest on London’s Oxford Street as it expands its bricks-and-mortar estate across the UK and transforms into a truly omnichannel brand.
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Interview
Q&A: Jonathan Adler CEO on accessible luxury and being bullish about the UK
As the brand celebrates its 30th anniversary and the opening of its new store in South Kensington, the CEO of eccentric US home decor and furniture brand Jonathan Adler, Justin Sonfield, speaks to Retail Week about the importance of DTC, its position in the luxury market and his plans for the UK
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Interview
Interview: Style, sustainability, stores, storytelling – the corner pieces of Beth Butterwick’s Jigsaw
As Jigsaw looks to inject some of the founder’s 1970s DNA back into the business, chief executive Beth Butterwick talks about how its heritage is part of the progressive journey for the fashion retailer
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Analysis
Q&A: Floral Street’s Michelle Feeney on becoming a modern British brand
Michelle Feeney has gone down many avenues in her career — from starting out in PR in the 1980s, to working with Estée Lauder Companies and spearheading the launch of brands such as La Mer and Mac.
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Interview
Interview: HMV boss Doug Putman on the retailer's Oxford Street comeback
As the retailer reverses its fortunes and gears up to reopen its Oxford Street flagship, HMV chief executive Doug Putman talks about returning to the iconic store and how overhauling its product offering has paid off
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Interview
Q&A: Stokke CEO Jacob Kragh on acquisitions, flagships and partner-run stores
Stokke chief executive Jacob Kragh speaks to Retail Week about his M&A plans, store strategy and where he sees the next phase of growth
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Interview
Q&A: Superdrug’s own-brand director Jamie Archer on democratising beauty
Superdrug own-brand director Jamie Archer talks to Retail Week about democratising beauty for all and why he thinks Superdrug is the most inclusive shop on the high street
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Interview
Q&A: eBay’s Kirsty Keoghan on how Love Island tie-up is rekindling passion for pre-loved fashion
Retail Week pulls eBay’s global general manager of fashion Kirsty Keoghan for a chat about the impact of the Love Island partnership, the steps retailers can take to become more sustainable and being the “OG of selling pre-loved fashion”.
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Interview
Lick CEO Lucas London on giving DIY retail a lockdown makeover
Lick chief executive Lucas London didn’t much like what other home decor brands had done with the place. Digitally ineffectual, environmentally iffy and often unhelpful to any non-DIY savvy shoppers – it’s not hard to see why the entrepreneur thought the sector needed a makeover.
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Interview
Q&A: Flying Tiger Copenhagen’s managing director on standing out in variety
Retail Week speaks to Flying Tiger Copenhagen (FTC) managing director Michael Burke about high street rivals and how business is booming after lockdown
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Interview
Interview: AllSaints boss Peter Wood has finally found the meaning of cool
AllSaints CEO Peter Wood talks to Retail Week about the secrets of fashion success, thriving as a British brand overseas and his IPO dreams
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Interview
Q&A: Not On The High Street’s CEO on the challenges facing pureplays
Retail Week talks to Not On The High Street chief executive Leanne Rothwell on the challenges of running a pureplay business and being a disruptor in the gifting space.
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Interview
Q&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
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Interview
Q&A: Bodycare’s Tony Brown on building a ‘truly national brand’
Founders Graham and Margaret Blackledge launched Bodycare in 1970 from a market stall in Skelmersdale, Lancashire. Today the health and beauty retailer’s portfolio has grown to more than 130 stores across the UK
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Interview
Q&A: Percival boss Chris Gove on shooting for the Big Apple as part of US expansion
Retail Week spoke to Percival founder and creative director Chris Gove about the menswear retailer’s international expansion plans and growing from a single London pop up to a potentially global store estate
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Interview
Q&A: The Very Group’s Paul Hornby on integrating AI into the digital customer experience
The Very Group is in the midst of a tech transformation and by 2024 it plans to migrate most of its app and website to its new Skyscape platform which will help deliver customer experience changes “more frequently and faster than ever before”
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Interview
Q&A: Zero-waste beauty brand SBTRCT founder Ben Grace on why less is more
After spending 10 years as the managing director of men’s skincare brand Bulldog, Ben Grace launched SBTRCT in August 2020 with “a mission to create the highest-performing skincare products with the lowest environmental impact”.
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Interview
Q&A: OnBuy founder Cas Paton on becoming ‘Europe’s fastest-growing ecommerce business’
OnBuy’s founder and chief executive Cas Paton speaks to Retail Week about differentiating from other marketplaces, international expansion and plans to take the business to new heights
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Interview
Topps man: How Topps Tiles CEO Rob Parker is laying groundwork for decades of success
Topps Tiles celebrates its 60th anniversary this year and sales are as sparkling as a newly installed shower wall.