John Lewis signs deal with Google to boost AI efforts

John Lewis Liverpool

The John Lewis Partnership has signed a £100m agreement with Google as it plans to cut data storage costs and boost its artificial intelligence efforts.

JLP plans to launch an AI customer service bot later this year and augmented reality services are “also in development”.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.