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AnalysisReadying for a late Christmas spending spree
What will a late Black Friday, December general election and midweek Christmas Day mean for the final few weeks of trading?
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Analysis
The demise of demographics: why age is just a number
To deliver an outstanding customer experience, retailers need to move beyond basic demographics to understand how people behave when they shop, according to a major new Retail Week report.
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Analysis
Analysis: Who are retail’s next CEOs?
Retail Week speaks to headhunters and industry-watchers to determine which executives will be in charge of the UK’s biggest retailers over the next five years.
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Analysis
Seven trends that will define Christmas and set the tone for 2020
Christmas 2019 will be unique for many reasons: a December election, Brexit looming and growing concern over the climate crisis. But what consumer behaviour trends will impact how people shop this Christmas and define retail in 2020? Retail Week investigates.
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Analysis
Protecting planet and profit: why sustainability matters
With consumers’ eyes now wide open to the environmental emergency facing our planet, those who fail to deliver sustainable products and business practices could soon become extinct.
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Analysis
Analysis: How woke is Victoria’s Secret?
Victoria’s Secret’s cancellation of its formerly ratings-topping fashion show and plunging profits are the latest evidence that the brand is losing touch with contemporary consumers. Can it ever regain relevance?
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Analysis
Analysis: Why has Asos hired a chief growth officer?
Asos has snapped up its first chief growth officer, also the first in a series of executive hires to bolster its leadership team.
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Analysis
Mental health: How JLP, WHSmith and Co-op are supporting their staff
Businesses are waking up to their responsibilities to support and protect their employees’ mental health. Retail Week looks at which businesses are setting the bar in mental health support and what others can learn.
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Analysis
Analysis: Can Richard Price transform M&S’ fashion fortunes?
As Marks Spencer bids to put its apparel offer fully back in fashion with shoppers, it has wooed one of its former retail stars back to lead the offensive.
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Analysis
Analysis: Is shopping in stores like Primark really greener than online?
The boss of Primark owner Associated British Foods has claimed the high street chain is “a solution” to fashion’s sustainability crisis. Do his claims that shopping in-store is better for the environment really stack up?
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Analysis
Analysis: Kylie Cosmetics – has Coty paid $600m for 170 million Instagram followers?
Global beauty company Coty acquired a 51% stake in celebrity superstar Kylie Jenner’s cosmetics company for a cool $600m this week.
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Analysis
Five ways to win at Christmas
Christmas brings an abundance of opportunities to inspire, entice and charm consumers, but how can retailers stand out from the crowd?
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Analysis
Cracker or turkey? The verdict on retail’s Christmas ads
From Edgar the Excitable Dragon to Kevin the Carrot’s musical extravaganza, two advertising agency bosses give their verdicts on who has won retail’s Christmas ad battle.
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Analysis
Analysis: Where does its Nike split leave Amazon?
With the news that Nike has decided to stop selling its products on Amazon, Retail Week looks at what repercussions that decision will have – for both businesses and the wider sector.
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Analysis
Analysis: Has AO.com short circuited in Europe?
As AO.com revealed its plans to close its business in the Netherlands following disappointing half-year results in Europe, Retail Week speaks to chief executive John Roberts about how he plans to fix the “mistakes” made in Europe to get the business back on track.
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Analysis
Black Friday 2019: What will happen and how to get it right
What will happen this Black Friday? Which retailers will take part? And can they really make it profitable?
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Analysis
Start-ups – a lifeline for retailers?
As Retail Week’s Discovery 100 searches for the top global tech start-ups of 2020, industry expert Ian Shepherd discusses how, and why, retailers should maximise the benefits and new ideas offered by the start-up community.
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Analysis
Data: The four new consumer personas retailers should target
Forgottens, Utilitarians, Magpies and Heartfelts – these are the four new shopper personas retailers should build their strategies around, according to a major research report from Retail Week.
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Analysis
Be Inspired: Building your personal brand
The final Be Inspired workshop of the year revealed how aspiring female retailers can hone their personal brand and remain authentic both online and offline.
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Analysis
How Farfetch and Browns’ boss is moulding the store of the future
Sipping a ’deconstructed’ cup of tea in a trendy café in Shoreditch, Browns chief executive and owner Farfetch’s chief brand officer Holli Rogers reminisces about the day Farfetch founder Jose Neves offered her the role – and some resistance that accompanied his plans.
