All Analysis articles – Page 4
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AnalysisHow Starbucks is using video e-learning to drive training and productivity
Starbucks’ investment in video training has driven dramatic engagement in staff training across its global workforce. Our new guide shows how retailers can use technology to transform culture, cut employee churn and boost ROI
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AnalysisFour technologies driving bricks-and-mortar growth, according to retail leaders
Retailers are placing physical stores at the heart of their investment strategies, according to a worldwide survey of retail executives by Bain and VusionGroup shared exclusively with Retail Week.
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AnalysisExplainer: Implications of Sainsbury’s surprise on-off Argos sale talks
In the space of a weekend, it was revealed that Sainsbury’s was considering selling its Argos general merchandise division to Chinese colossus JD.com, and then that talks were over. Retail Week examines the implications
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AnalysisAldi boss is future-focused with plans for expansion, customer growth and Christmas
Supermarket Aldi reported its full-year results for 2024 today, revealing a slight sales uptick from £17.9bn to £18.1bn
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AnalysisJohn Lewis chiefs look ahead to a very merry Christmas after painful first half
First-half profits slipped at the John Lewis Partnership but, as they gear up for Christmas, bosses are optimistic that retail improvements and focus on productivity will being success and shoppers will be willing to spend in the golden quarter
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AnalysisThe Growth Report: What Next, Ocado and Boots are doing to stand out and scale
Diversifying into new revenue streams is one of three key growth levers identified in Retail Week’s new, unmissable Growth Report.
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AnalysisWhat to expect from TikTok Shop as it prepares for its biggest Black Friday yet
As the retail industry gears up for the golden quarter, TikTok Shop UK has revealed what products it expects to fly off the digital shelves in the all-important peak season.
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AnalysisPret boss gambles on back to the future plan to take on the supermarkets
After enduring a mixed few years post-Covid, today Pret plunged to a £553m loss after it booked a substantial write-down by its owner. Its boss has outlined plans to build the business back.
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AnalysisHow Screwfix, Very, Orlebar Brown and more are unlocking quick-win CX strategies
Retail Week’s The Retail Roadmap report reveals how retailers are executing a customer-first, scalable transformation. Here we give you a sneak preview of Screwfix’s winning digital and CX strategy.
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AnalysisJohn Lewis kicks off golden quarter with Never Knowingly Undersold marketing splash
As well as a tie-up with Topshop, John Lewis chiefs this week revealed their bets for the golden quarter and launched a Never Knowingly Undersold brand campaign to mark the anniversary of the price pledge
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AnalysisRefurbish, returns, and resale: Amazon’s first discount event for second hand products
It may have been Prime Day less than two months ago, but Amazon is introducing another sales event for UK customers.
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AnalysisChatGPT agent mode on trial: how Sainsbury’s, Wickes and more handle AI as a customer
Most retailers aren’t yet ready to be shopped by customers using an AI agent. At least, that’s what our test of ChatGPT’s Agent mode showed when Retail Week put it through its paces on some typical shopping missions.
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Analysis‘We love it when everybody writes us off’: Asda boss sees light at the end of the tunnel
After posting its best quarterly like-for-likes in over a year, and with its torturous IT transition almost behind it, the first rays of sunlight are finally shining on Asda. Even so, executive chair Allan Leighton knows the retailer still has plenty of work left to do
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Analysis17 and Central: The London shopping centre championing convenience and community
Many London-based community shopping centres harbour a reputation of being run down, tired, and under-funded, but this narrative is changing.
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AnalysisUS de minimis is over: UK retailers start paying up
For US shoppers looking to buy products from retailers based in the UK and elsewhere, everything gets more expensive from tomorrow (if it has not already).
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AnalysisIs leisure and hospitality the new frontier for retail?
From Frasers’ stake in We Do Play, to Lush eyeing the launch of a hotel, the church and state divisions of retail, leisure and hospitality are becoming increasingly blurred. Retail Week analyses which retailers are making moves in this space, and what the opportunities and potential pitfalls are
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AnalysisExclusive data: How UK shoppers will spend this Christmas
With consumer confidence in flux and spending behaviours shifting, The Christmas Forecast report reveals what UK shoppers will buy, when they’ll buy it, and how much they plan to spend this Christmas
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AnalysisAfter ONS retail sales delay, what data do retailers rely on?
In the age of AI, using external, unstructured data is one way that retail firms can stand out, new research shows
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AnalysisUlta Beauty: What does the largest beauty retailer in the US want with the UK?
There’s an abundance of beauty retailers in the UK from high street staples Boots and Superdrug, experience-led retailers Sephora and Space NK, and emerging brands such as Pure Seoul, but is there room for more?
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AnalysisPoundland poised to press button on £1 price rollout as it awaits restructuring green light
Assuming the value retailer wins support for its turnaround plans in the next few days, boss Barry Williams thinks it could make a comeback as swift as its decline. Here, he tells Retail Week about his plans to make Poundland a favourite with shoppers once again