Retail Voice – Page 2
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Retail Voice
Four ways to enhance your payments experience
Increasing conversion rates is a constant ambition for ecommerce retailers, with dropouts in the checkout process a particularly challenging issue to resolve. Payoneer’s Lochan Sim sets out four tips to strengthen your payment experience as you expand and grow.
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Retail Voice
Life on the digital frontier – where it pays to be prepared
Retailers should base their strategy on when – not if – digital disruption will transform their sector, says OC&C’s James George.
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Retail Voice
Can pop-up retail create permanent customers?
Are pop-up shops and concessions on the rise in 2022? Zendesk’s Celine Maher discusses the pros and cons of these temporary retail spaces and how they can be successfully executed.
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Retail Voice
Three steps to create future-fit tech to meet rising consumer expectations
With consumer expectations continuing to shift upwards, EY’s global retail leaders Thomas Harms and Michael Renz examine a trio of techniques to ensure retailers stay ahead.
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Retail Voice
How to solve the retail technology conundrum
Making the right technology decisions isn’t easy with the digital sphere continuously shifting, says Roy Reynolds, chief information officer at VCG.
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Retail Voice
Three ways in which the pandemic disrupted old-fashioned retail
Antiquated in-store experiences need to be brought up to date, says Objectivity’s Wayne Swallow, with technology being the solution to stop retail living in the past.
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Retail Voice
Why FMCG brands want to invest in in-store retail media
Retail media will be one of the biggest growth areas over the next few years, so what should grocers be doing now to harness their FMCG suppliers’ sizable brand marketing budget?
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Retail Voice
Why the future of retail must be built on digital foundations
With the pandemic irreversibly altering the retail sector, particularly when it comes to all things digital, Citrix’s Gerard Lavin explores how retailers can capitalise on the changes.
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Retail Voice
Food and drink disruptors: How five of the UK’s best are getting closer to customers
Sophisticated customer profiling is leading to deeper customer insights, higher engagement and more accurate trend forecasting for these food and drink leaders.
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Retail Voice
The supply chain situation room: managing January returns
Retailers must ensure their returns experience is as slick as possible says Akash Gupta, chief technology officer at GreyOrange.
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Retail Voice
It’s time to connect the dots between journeys, stores and operations
Mastering the detail in retail is key as we head into 2022, says Reint Jan Holterman, global product marketing manager for retail software at Diebold Nixdorf.
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Retail Voice
Secret shopper: How five of the UK’s most innovative loyalty schemes are winning customer spend
What makes a loyalty programme genuinely pioneering and rewarding for customers? Reporter Nick Hughes went undercover for Retail Week to reveal their secrets.
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Retail Voice
Three emerging expectations of store associates
Retailers must work harder than ever to get customers back into stores, says Alan Holcroft, country manager for northern Europe at Cegid.
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Retail Voice
Four ways to unlock global growth
The ability to sell abroad has served as a lifeline for many retail businesses during the coronavirus pandemic.
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Retail Voice
Critical £5bn investment will cement West End’s place on global city league table
A financial boost will help central London businesses build back better, says Jace Tyrrell, chief executive of New West End Company.
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Retail Voice
Why stores are the future of retail
Despite the rise of ecommerce and online shopping, stores are here to stay, says Amy Bastow, managing director of StorIQ
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Retail Voice
Accelerating the post-pandemic recovery of SMEs
Ensuring that companies have the resources to recover is crucial, says Alex Marsh, head of Klarna UK.
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Retail Voice
Three challenges facing retailers – and why data-driven decisions are essential
As we move out of the pandemic, there is a trio of key steps retailers must take to protect themselves, says Judith McCandless, head of retail at Board International
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Retail Voice
Ensuring shoppers feel safe in store is key to retail recovery
Balancing a safe environment with the joy of shopping in store will be key for retailers in the post-pandemic era, argues Lee Edwards, vice-president and managing director for UK and Ireland, Middle East and Africa at Adobe.
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Retail Voice
Six ways to make people your retail superpower
It’s time for retailers to celebrate their store teams and champion the great CX they offer, says Critizr head of UK marketing Hazel Morton.