All Online retail & ecommerce articles
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NewsThe Entertainer becomes first toy retailer to launch on Deliveroo
Toys specialist The Entertainer is to offer shoppers rapid delivery through a tie-up with Deliveroo.
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NewsJust Eat chief executive to depart following takeover
The chief executive and founder of Just Eat is stepping down from his role at the rapid delivery platform following a £3.6bn takeover by Prosus.
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NewsGoogle launches virtual fashion try-on tool in the UK
Google has launched its virtual apparel try-on tool in the UK and India for users in time for Christmas.
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NewsM&S launches week-long festive live shopping event
M&S has launched a week-long live shopping event as it promises to make “December’s whirlwind of festive prep effortless”.
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AnalysisHow consumers shopped Black Friday weekend 2025
A weekend of deals and discounts is nearly over as retailers plan to wrap up the event on Cyber Monday before attention turns to Christmas.
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InterviewQ&A: Trinny London MD on omnichannel, personalisation and Christmas
While Trinny London is not even a decade old, the beauty retailer has gone from being makeup-focused and digital first, to now focusing on omnichannel with its flagship London store and personalised services.
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AnalysisDefiant Leighton sticks to his guns as he vows to rebuild Asda ‘to its former glories’
Even as sales continue to slip, Asda’s credit rating is downturned and its private equity owners turn to sale and leasebacks of stores, executive chair Allan Leighton insists his turnaround strategy is working
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AnalysisBlack Friday: A look at how the big day is shaping up
Black Friday has almost become Black November, as many retailers have been putting on deals and discounts for the past few days, or even weeks
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InterviewChatbots: Lush global customer care manager on using AI to manage Black Friday discourse
Speaking in May at the Zendesk showcase in London, Naomi Rankin, global customer care manager at Lush spoke with Retail Week about how it’s bringing its ethos to the rollout of AI tools on its platform through its partnership with the customer support platform.
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NewsDeliveroo becomes first delivery platform to offer Nectar points
Deliveroo has become the first delivery platform to roll out Nectar, one of the UK’s largest loyalty card programmes.
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AnalysisWhat’s in the Budget for retail and how has the sector reacted?
Everything unveiled by chancellor Rachel Reeves in today’s [November 26] Budget, and how the retail sector has reacted to it
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NewsTikTok Shop to see ‘record-breaking’ Black Friday sales as more retailers join platform
TikTok Shop is expected to see a record-breaking Black Friday as retailers such as Marks & Spencer, Sainsbury’s and Clarks joined the platform in time for peak, Retail Week can reveal.
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AnalysisAO boss John Roberts on mobiles, membership schemes and Music Magpie
AO released its half-year results today, recording a 12% increase in B2C retail revenue to £423m and a 10% profit before tax increase to £18m despite added costs of £4m from the national minimum wage and national insurance.
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NewsShein, H&M and Sephora among top retailers investing in Black Friday influencer marketing
Retailers including Shein, H&M and Sephora are among the top 15 brands investing in Black Friday influencer marketing, Retail Week can reveal.
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NewsChatGPT adds ‘shopping research’ personal shopper feature
OpenAI has added a new funtion to ChatGPT which allows shoppers to describe what they’re looking for and receive a personalised buyers guide to help them decide what to buy.
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NewsChancellor delays axing of de minimis rule
Chancellor Rachel Reeves is reportedly not scrapping the de minimis rule in this week’s Budget, but plans to in 2029.
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NewsClarks goes with new-look fascia at relocated Oxford Street store
Clarks’s relocated store on Oxford Street is sporting a new look fascia, Retail Week can reveal.
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NewsAsos posts full-year earnings rise despite sales fall
Online fashion retailer Asos is “ready to reclaim our place as the most exciting destination for fashion-loving customers” after reporting an improved financial performance.
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NewsB&Q expands Deliveroo trial outside of London
Home and DIY giant B&Q has today [November 20] announced it is expanding its rapid delivery partnership with Deliveroo to trial the service beyond London and Brighton.
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NewsRetailer payments back up and running after Cloudflare outage
Retailers affected by the Cloudflare outage are now reported to be back up and running following payment and checkout issues.