All Online retail & ecommerce articles – Page 2
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InterviewQ&A: Charles Clinkard boss Tim Payne on reinventing a 100-year-old brand
Middlesborough-based footwear retailer Charles Clinkard has survived a World War, economic downturns and profound societal shifts. Managing director Tim Payne talks to Retail Week about how he’s navigating the business through what might be its biggest change of them all
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NewsCharles Clinkard mulls store closures as brand pivots to ecommerce focus
The boss of 102-year-old footwear retailer Charles Clinkard is considering closing as much as two-fifths of its UK store estate, as the brand pivots to a strategic ecommerce focus in a bid to turn around tough trading, Retail Week can reveal.
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Opinion‘When shoppers hand decisions to AI, influence moves upstream’
AI is accelerating a shift in consumer behaviour in two distinct ways and changing the rules of influence, believes Publicis’ Steve Ricketts
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AnalysisBehind the scenes of Mango’s sprawling Barcelona headquarters
Retail Week visited Spanish fashion giant Mango’s sprawling Barcelona campus last week to see how the brand operates and sets itself apart from the competition.
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AnalysisAgentic commerce: Which retailers are embracing this new way of shopping?
More retailers are embracing a new way of shopping by letting AI agents browse, search, recommend, and purchase on behalf of the shopper – known as agentic commerce.
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NewsFebruary sales fall flat as BRC warns of further issues from Middle East conflict
The retail industry in February saw weak spending across many categories as the British Retail Consortium (BRC) warned that the conflict in the Middle East could “knock any recovery off course”.
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Interview‘Confidence compounds’: Valtech’s Matt Hildon on the AI tools changing retail
Valtech works with retailers like Dunelm and The Very Group, and was recommended to Retail Week by MandM Direct.
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AnalysisWhat will be top of the new Primark CEO’s to-do list?
Primark today (March 5) confirmed the appointment of new chief executive Eoin Tonge. Retail Week spoke with analysts and brand experts to analyse what will be top of his agenda now he’s stepped into one of fashion’s biggest jobs.
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NewsMarks & Spencer raids Frasers to make top omnichannel appointment
Marks & Spencer has poached a top Frasers executive to spearhead its fashion, beauty and home omnichannel business as it seeks to build online sales, Retail Week can reveal.
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DataDigital Capability Index 2026 – which retailers best meet consumer expectations?
The first Retail Week/The Grocer Digital Capability Index shows how well retail brands are catering to the needs of consumers when shopping across stores and online.
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NewsArgos tops new ranking of retailers’ digital capabilities
Argos is the first winner of the Digital Capability Index (DCI), a new ranking by Retail Week and The Grocer of 65 leading high street retailers based on how strongly their shopping features match consumer demands.
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InterviewQ&A: Holland & Barrett boss discusses continued growth, accessibility, and nationwide investments
Holland & Barrett has unveiled its full-year results to September 30 today, showing an 11% revenue growth to £981m and a profit increase from £524.2m to £579.9m year on year.
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NewsWickes launches new retail media platform
Home and DIY retailer Wickes has rolled out a new retail media network with both onsite and offsite capabilities.
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NewsNew report suggests three ways retailers can approach agentic commerce
Partners at the consulting firm say that agentic shopping could be a disruption on the scale of the introduction of ecommerce
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NewseBay to axe hundreds of jobs
Global marketplace eBay is axing hundreds of jobs in a bid to reinvest across the business, just a week after it acquired secondhand fashion retailer Depop.
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NewsTesco shakes up head office functions to focus on quick commerce and personalisation
Supermarket giant Tesco is shaking up its head office functions to double down on its fast-growing online and quick commerce channels and focus on its customer personalisation capabilities, Retail Week can reveal.
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NewsDunelm launches new app
Dunelm has launched a new mobile app with AI-powered search, loyalty rewards and stock availability levels.
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AnalysisTest drive: Coat Paints launches AI colour visualiser
Coat Paints has launched an AI colour visualiser that allows customers to upload images of their space to see how different shades and colours will look on their walls.
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Opinion‘Retail’s entrenchment in supply and demand with China means it’s open to threats as well as benefits’
China has delivered great benefits in supply and demand, but the direct access it is building to the UK retail market and to data may be a threat, observes Maureen Hinton
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Chart of the WeekChart of the Week: Wet January drives fastest internet sales growth since Covid
Retail sales grew way ahead of consensus expectations in January, but the online sales trends were also eye-catching