All Multichannel articles – Page 12
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OpinionAlex Baldock: ‘Stores still have a central role – alongside online, not replaced by it’
Everyone knows that one effect of the pandemic will be a dramatic and enduring shift away from stores to online, right? Not quite.
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AnalysisC-suite shake-up: Retail’s new executive roles, from diversity to subscriptions
The retail industry is changing, and so too should the retail boardroom – Retail Week explores the new roles seated around the table
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DataData: How the pandemic has supercharged the warehouse space race
The closure of ‘non-essential’ stores because of the coronavirus pandemic and the associated surge in home delivery heralded record warehouse space expansion in 2020.
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OpinionAO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’
Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet
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DataRanking: Nike to Next – the 20 fashion brands bossing social media
The first quarter of 2021 may have already come to a close, but physical retail is finally reopening across England.
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Retail VoiceRetailing in 2021 and beyond – what stores need to do better
The retail sector may have had a brutal 12 months but the time is right for companies to bounce back and set a new agenda, argues Marcus Fox, group managing director at iD Agile Retail.
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OpinionThe Keynote: Let’s stop bashing UK retail’s online stars
The Keynote: Let’s stop bashing UK retail’s online stars
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OpinionEbay UK boss Murray Lambell: ‘Online and offline – it isn’t a binary game of winner takes all’
Over the past year, many have tried to pit ecommerce against physical stores. And with the regrettable loss of some big brands from our high streets it’s an easy assumption to make.
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Retail VoiceHow fulfilment can be an advantage in 2021
In March 2020, no one knew what to do. Everyone scrambled to adapt, consumers and retailers alike. There was a migration of new customers to the online market, brought there by convenience and a lack of other options.
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Opinion‘Asos and Boohoo swoops for Topshop and Debs are changing of the guard’
If proof were needed of the scale of change underway in retail, it came this week as pureplays Asos and Boohoo swooped on two of retail’s most venerable high street names.
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NewsHotel Chocolat sales climb as digital initiatives accelerated
Hotel Chocolat has reported strong sales growth over Christmas after speeding up the pace of digital change in the face of the Covid-19 pandemic.
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NewsOnline sales growth hits 13-year high on back of strong December
Online sales growth reached its highest level in more than a decade last year as the Covid-19 pandemic spurred a shift in shopping habits.
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NewsJohn Lewis switches off click and collect at ‘critical point’ of Covid crisis
John Lewis will stop offering click and collect from its stores in a bid to reduce non-essential travel by customers.
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AnalysisDeep dive: The great retail reset – should retail prepare for the roaring ’20s?
How we live, work and shop has changed. 2021 is the year the retail industry will fundamentally change, too.
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InterviewInterview: How B&Q boss Graham Bell plans to ‘beat the pureplays’
In his first interview as B&Q chief executive, Graham Bell tells Retail Week how the DIY giant ‘got its mojo back’ and why it has the tools to topple Amazon.
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AnalysisStrategic report: Seven steps to ecommerce profitability and longevity
Making sure your ecommerce model is both profitable and future-proofed couldn’t be more important in the strange new normal we find ourselves operating in. Find out how by downloading Retail Week’s latest report.
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AnalysisStrategic report: Nine ways to propel growth in 2021
In this market, retailers can no longer rely on traditional avenues for growth, so what does a future-proofed sales strategy look like in 2021? Download our report The New World of Growth to find out.
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AnalysisSolving the online profitability challenge: lessons from Sainsbury’s, Next and more
In Retail Week’s new report, Counting the cost: solving the online profitability challenge, we reveal how to ensure your ecommerce model is both profitable and future-proofed.
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Retail VoiceWhy digital innovation is less disruptive and easier than it sounds
Retail is an industry that has always needed to plan for the future. This is, after all, the sector that holds Christmas in July.
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DataRanking: Top 30 growth retailers led by Gymshark, Boohoo and Farfetch
Dominated by etailers, our latest Top 30 Growth Retailers ranking is critical reading in the run-up to Christmas as shoppers increasingly migrate online.

















