All Multichannel articles – Page 13
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AnalysisRetailer-supplier collaboration key to reacting to market trends, says Kraft Heinz
Retailers and brands must boost collaboration in order to overcome data lags and ensure lightning-fast responses to market trends, Kraft Heinz Company vice president of EMEA marketing Victoria Sjardin has told Retail Week.
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NewsQuiz profits plummet as online shift takes toll
Fashion retailer Quiz has reported a plunge in full-year earnings but maintained restructuring measures will ultimately enable it to return to profitable growth.
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Opinion‘Lockdown shambles is bad for retailers and consumers’
From Wales to Westminster, a confused and sometimes politically partisan response to the resurgent Covid-19 outbreak is threatening retail’s recovery.
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NewsOnline sales growth slows despite new lockdown restrictions
While more lockdown restrictions were introduced across the UK in September, online sales growth normalised to pre-Covid levels.
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Opinion‘John Lewis’ non-retail ambitions rely on restoring retail success’
One of the most striking aspects of today’s strategy update from the John Lewis Partnership was the extent to which the retailer is staking its future on what strategy director Nina Bhatia termed “non-retail”.
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AnalysisA four-step guide to growth: Lessons from Coca-Cola, Next and more in the new era
Our new report examines what retailers need to do now to build sustainable growth for an unpredictable future.
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NewsWarehouse rentals soar as ecommerce continues rapid growth
A record amount of warehouse space was let in the last three months as multichannel and online retailers sought to expand capacity to meet growing ecommerce demand.
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NewsN Brown sales recovery driven by demand for homeware range
N Brown has reported a recovery in sales from its first-quarter nadir, hailing a resurgence in apparel sales and a surge in demand for its new homeware range.
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NewsAldi boss Hurley eyes ‘significant’ click-and-collect opportunity
Aldi UK boss Giles Hurley believes the grocer has “significant” potential to grow its burgeoning click-and-collect proposition as it expands its online presence.
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NewsJohn Lewis opens virtual Christmas shop for first time
Department store group John lewis has opened a Christmas shop on its website for the first time.
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AnalysisConsumer 2021: Five ways to get the future shopper spending more with you
The way people shop has undergone a total transformation this year with retailers having to take heed and step up. Retail Week scrutinises the business characteristics required by retailers to cater for the new consumer.
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AnalysisConsumer 2021: How to better serve the new ethically aware consumer
As consumers increasingly turn to retailers that align with their social, political and ethical values, how should brands be reacting to this sea change in attitude?
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Opinion‘Christmas time, Covid tests and wine? Retailers must adapt for a taxing Golden Quarter’
In little more than a week’s time, retail’s traditional Golden Quarter begins, but it would take more than three wise men to work out how it may go this year.
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NewsSuperdry cautious as coronavirus hits profits
Fashion retailer Superdry has cautioned that ongoing uncertainty and disruption because of the Covid pandemic may affect performance as it posted a slump in sales and profits.
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AnalysisConsumer 2021: Find out what the future shopper really wants
With 2021 just around the corner, we get under the skin of the consumer and reveal what this means for retailers’ strategies in the year ahead.
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NewsNext resilience through pandemic prompts profits optimism
Fashion giant Next has increased its full-year profit guidance as it navigates the disruption caused by the Covid pandemic.
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NewsQuiz wins better rental terms following stores administration
Fashion retailer Quiz has won more flexible leases after putting its stores business into administration to conduct a restructuring.
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NewsCo-op to create 1,000 jobs as Covid changes shopping habits
The Co-op has unveiled a £130m investment programme including more store openings and more jobs.
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Retail VoiceWill it be bells or balls for the 2020 Christmas peak?
As the golden quarter approaches, we usually find that retail analysts start issuing predictions for the upcoming peak season. Unsurprisingly, these are slower coming through at the moment. Covid-19 has thrown out the rule book.
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Opinion‘How to navigate the future of shopping on social media’
As Walmart and Microsoft make moves to buy TikTok, Lena Roland, managing editor, WARC Knowledge at WARC, sets out how businesses can navigate the challenges and seize new opportunities in the world of shoppable media

















