All Multichannel articles – Page 13
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AnalysisAnalysis: Next and ‘business as usual’ in the time of the coronavirus
Coronavirus is dominating headlines, from TV bulletins to the front pages of every newspaper section.
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NewsSainsbury’s and Tesco launch in-store initiatives to address coronavirus crisis
Sainsbury’s and Tesco have each unveiled measures ranging from dedicated shopping times for the vulnerable to limited trading hours to cope with the impact of coronavirus.
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AnalysisAnalysis: How TK Maxx’s ‘treasure hunt’ tactics drive success
After TJX reported standout results last week, retail analyst Michael Lieblich examines the factors behind the success of flagship brand TK Maxx
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NewsMarks & Spencer extends click-and-collect cut-off deadline
Marks & Spencer has moved the deadline for next-day click-and-collect orders back by an hour from 10pm to 11pm and is piloting a two-hour express service in 17 of its big stores.
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AnalysisAnalysis: Chinese etailers’ awe-inspiring coronavirus reaction
The coronavirus outbreak has sparked fears and headlines worldwide since emerging in the Chinese city of Wuhan at the start of the year.
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OpinionOpinion: Want to beat Amazon? Target its weak spots
While shopping in my local Co-op before Christmas, I overheard two older customers discussing their seasonal buying. “I did all of my Christmas shopping on Amazon this year,” one said. “It’s so easy. But I do feel guilty about it.”
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NewsAsda launches one-hour click-and-collect service
Asda has launched a new click-and-collect service that allows shoppers to pick up their online orders in under an hour.
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NewsKohl’s boss defends Amazon returns tie-up after ‘disappointing’ festive trading
The chief executive of US department store chain Kohl’s has defended its tie-up on returns with ecommerce giant Amazon following a torrid holiday trading period.
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NewsFormer Debenhams boss Bucher joins German retail giant Otto
Sergio Bucher, the former chief executive of department store group Debenhams, has joined German retail powerhouse Otto Group as executive board member, brands and retail.
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NewsRetail industry forecast to grow in 2020
Retail is expected to grow 1% in the new year, helped by post-election political stability that should boost consumer confidence.
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NewsBlack Friday online sales and footfall beat forecasts
Black Friday shoppers have flocked online for deals while early footfall numbers surpassed expectations in a fillip for the retail industry.
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Retail VoiceHow to meet consumers’ multichannel expectations
As shopping preferences move between online and offline towards a mixture of both, JRNI’s John Federman details the best in-store practices to attract the multichannel customer.
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OpinionLeader: Will Mothercare administration signal death knell for CVAs?
As recently as May, having won approval for a CVA last year, Mothercare chief executive Mark Newton-Jones was bullish about the retailer’s turnaround prospects.
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NewsArgos warns shoppers about possible Brexit price rises
General merchandise giant Argos has cautioned customers that Brexit uncertainty may lead to higher prices.
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OpinionOpinion: Can new boss lead Walmart to victory in battle with Amazon?
As it enters a crucial period in its ongoing domestic battle with Amazon, Walmart US has announced a change in its top leadership, with the business now to be helmed by an avowed technophile with a strong run of success on his CV.
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AnalysisAnalysis: Social media and partnerships will shape tomorrow's world
Highlights from the second day on the Retail Re-engineered stage at Tech. 2019 included a debate on what makes a tech leader and whether digital transformation really exists. Following on from day one’s five lessons, here are five more takeaways from day two.
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NewsIkea set to launch UK app following ‘heavy investment’
Ikea has a host of new technologies in the pipeline to ensure it adapts to the “new global retail reality”.
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NewsIdeal Shopping Direct back in the black after changes at the top
Ideal Shopping Direct has swung from heavy losses to an expected profit in less than a year, spearheaded by a number of new senior appointments.
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DataVideos influence 48% of millennials to purchase
With today’s consumers expecting video as standard from their online shopping journeys, Retail Week’s Video Oscars guide reveals the real ROI of video marketing.
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VideoTech. Cast: Beringea chief investment officer on AI and omnichannel
Karen McCormick discusses how ingrained AI will be in what we do in the future, omnichannel retail growth and how Tech. brings together all within the retail ecosystem to discuss the exciting things happening for the future.