All Microsoft articles – Page 4
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Retail Navigator AnalysisCurrys (Strategy)
Having returned to profit in the latest financial year, Currys outlined its initiatives to drive growth in 2024. These include strengthening its repairs business, investing £90m in capital expenditure across the year, and exploring the opportunities AI presents both internally and through the products it sells.
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AnalysisHow the spark’s being put back into electricals retail at AO, Currys and Marks
As three big names in the electricals sector post their full-year results, Retail Week takes a look at the themes driving success in a once floundering market.
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AnalysisShould you move your retail head office to a co-working space?
Hear from people leaders at Curry’s, Wickes and Very on how they’re making flexible working work at their retail businesses.
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InterviewB&Q and Boots directors offer updates on AI investments
Recognised as ‘AI Adopters’ in Retail Week’s eponymous report, senior leaders from the homewares and beauty sectors lift the lid on their business AI strategies and the transformational tech generating real returns.
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DataThe retailers ranked among the most valuable global brands
With consumer habits changing and new brands entering the retail space every day, Retail Week takes a look at the global brands deemed the most valuable in 2024, according to Kantar BrandZ.
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Retail VoiceUnleashing AI into your business in three steps
Generative AI is fundamentally changing how retailers operate, supercharging productivity levels and providing a conversational holistic experience for their customers. Microsoft and Cognizant reveal the first three moves firms can take to maximise on AI
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AnalysisFrom AI to M&A – what retailers are spending their money on
The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend
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Innovation of the WeekCurrys becomes official tech repair partner to Microsoft
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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AnalysisHow retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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NewsSainsbury’s unveils Microsoft partnership to boost AI capabilities
Sainsbury’s has announced a five-year strategic partnership with Microsoft, which will see the tech giant’s artificial intelligence (AI) and machine learning capabilities drive the grocer’s strategy.
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Opinion‘As ChatGPT gets flirty, now is the time to embrace this cutting-edge technology’
With new releases this week from OpenAI and Google, generative AI (Gen-AI) tools are developing rapidly and destined to be on every smartphone. As more customers gain access to this dynamic technology, now is the time for retailers to get on board and explore the opportunities.
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Innovation of the WeekRewe Group trials AI hologram to onboard new employees
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsCurrys chooses tech partners to deliver AI transformation
Currys has selected Accenture and Microsoft to help deliver its core cloud technology infrastructure and leverage the newest AI technologies.
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Opinion‘Retail pay is rising at record levels – something’s got to give’
The investment case for technology increasingly stands up because people are becoming more expensive, observes Fran Minogue
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AnalysisSay hej to the shopping centre of the future, as imagined by Ikea’s owner
What does the mall of tomorrow look like? Ikea sister company Ingka Centres, which operates retail centres all over the world, shows Retail Week its vision through the latest changes to its San Francisco Market Street location
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NewsAmazon to axe hundreds of jobs across AWS
Amazon is slashing hundreds of jobs across its Amazon Web Services (AWS) division.
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Opinion‘Under new management, customer complaints are music to the ears at Morrisons’
It was Microsoft tycoon Bill Gates who said “your most unhappy customers are your greatest source of learning” – now Morrisons seems to be taking the same view.
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AnalysisTech List 2024 in numbers: Who are the world’s digital commerce leaders?
Retail Week’s annual celebration of the 50 global tech leaders driving retail innovation is back. From start-ups to brands and collaborators, The Tech List celebrates the individuals powering digital transformation across the industry
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NewsAmazon profits surge after strong Christmas and growth in AWS
Amazon posted surging profits and sales that exceeded expectations on Wall Street off the back of strong festive trading and growth in its cloud computing arm.
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Retail VoiceHow retailers are using AI to raise revenue
The current use of AI in retail is the tip of the iceberg, and we are only starting to see how the technology can serve and transform the sector. Microsoft’s Olaf Akkerman explores how AI is being applied across the industry and what could come next