Online marketplace Etsy has been accused of withholding money from sellers through its “reserve system”.
Etsy has been criticised by its sellers for putting 75% of their takings on hold for 45 days as hundreds of small businesses received an email informing them the marketplace was actioning a reserve system.
Etsy said payment reserves were used to “keep the marketplace safe” and cover any potential refunds, according to the BBC.
Please sign in now if you have a subscription or are already registered with us.
Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.
Register today for a taste of our high-quality intelligence and enjoy:
Discover Retail Week register now
Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.