All John Lewis & Partners articles – Page 8
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News
John Lewis raises hopes of restoring staff bonus after bumper Christmas sales
The John Lewis Partnership has reignited hopes that it will restore its staff bonus after “fantastic” Christmas sales led it to smash its £100m annual profit target.
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News
John Lewis poaches Co-op executive as first ‘pan-Partnership’ customer director
The John Lewis Partnership has appointed its first customer director with responsibility across the entire business.
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Analysis
Ranking: The top 20 companies bossing customer service
The Institute of Customer Service has released data ranking the top companies in the UK for customer service. Retail Week explores what the sector could learn from these businesses.
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News
John Lewis to offer full sick pay regardless of Covid vaccination status
John Lewis has stated that it is wrong to create a link between vaccination status and pay, pledging that all staff will receive full sick pay.
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Analysis
The 12 stories that rocked retail in 2021
2021 was a huge year for retail news. From surprise acquisitions and shock departures to new arrivals and supply chain woes, here are the stories that shook the industry
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Data
Fragrances and miniatures dominate John Lewis' post-lockdown beauty sales
John Lewis has noted a transformation in beauty purchasing habits in 2021 as social gatherings and travel returned after periods of lockdown restrictions.
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Analysis
Lights, camera, retail: How M&S, Boots and TikTok are merging content with commerce
From Singles’ Day livestreams to shoppable reality TV shows, the worlds of entertainment and retail are becoming more intertwined than ever. How can retailers win in the battle for consumer attention both in-store and on-screen?
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News
John Lewis and Nike enter the metaverse with immersive online experiences
John Lewis has teamed up with ITV to create an immersive digital experience on multiplayer game Fortnite, while Nike has unveiled a virtual world called Nikeland on gaming platform Roblox.
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News
John Lewis launches £1m sustainable innovation fund
The John Lewis Partnership has created a £1m fund inviting academics, charities and start-ups to pitch sustainable ideas.
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Video
Watch: John Lewis, M&S, Boots and Sports Direct launch Christmas adverts
As this year’s eagerly-anticipated festive season approaches, Retail Week takes a look at the Christmas campaigns of John Lewis, Marks & Spencer, Boots and Sports Direct.
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News
John Lewis Partnership inks £420m financing deal tied to sustainability targets
John Lewis Partnership has agreed to a new, five-year revolving credit facility in which the interest rate is linked to environmental ambitions.
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Data
Ranking: From M&S to Iceland – UK consumers’ favourite brands
Marks & Spencer has been crowned the best retail brand according to shoppers in YouGov’s UK Retail Rankings 2021.
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Analysis
From Aldi to Wilko: the retailers closing on Boxing Day 2021
A growing number of retailers are planning to give employees an extra day of leave this festive season by keeping stores shut this Boxing Day. Retail Week tracks which retailers will remain shut on 26 December.
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Analysis
Ken Murphy, Pippa Wicks, Roger Wade, Steve Murrells and more – all the stories from Retail Week Live
Everything you need to know from both days of Retail Week Live 2021
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News
John Lewis online sales soar as home renovations and skincare products fly
Despite the easing of restrictions over the course of the year, the pandemic’s lasting impact was reflected in consumers’ choices with sales of home office and exercise equipment, as well as garden furniture, soaring.
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Data
Ranking: The top 20 most trusted UK retailers
Exclusive Retail Week research reveals the UK’s top 20 most trusted retailers, as voted for by consumers.
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News
John Lewis faces staff backlash over bonus awards
John Lewis has sparked a backlash among its workforce after paying bonuses to hundreds of its staff, despite shelving its partnership-wide bonus.
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Analysis
False dawn or fresh start: Has John Lewis really got its mojo back?
While the consensus was that John Lewis’ first half would be an improvement from last year, the retailer has hugely exceeded expectations. Is this the start of a new day for the embattled department store chain, or a papering over of the cracks?
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News
John Lewis targets value as it launches Anyday clothing range
John Lewis has revealed plans to roll out a cheaper fashion line under its Anyday banner.
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News
John Lewis builds offer beyond retail with ethical financial products
John Lewis Partnership has entered the retail investment market for the first time as it seeks to generate more profits from outside traditional retail.