John Lewis is launching Randox Health clinics in store to enable customers to benefit from preventative healthcare services.


John Lewis has partnered with Randox Health to open in-store clinics

The partnership marks a “natural extension” to the retailer’s range of personalised in-store services, which include opticians and wellness and beauty clinics.

Randox will provide detailed, full-body health checks to detect early signs of issues before symptoms arise.

Specific programmes on preventative health will be available, as well as those offering genetic testing, GP consultation and nutrition advice.

Clients will be provided with guidance and a medical questionnaire to complete before consultation.

Once samples have been analysed, clients will be provided with a diagnostics report within two to five working days with a breakdown of results and recommended next steps.

John Lewis’ High Wycombe, Buckinghamshire, store will be the first to introduce Randox Health clinics, taking appointments from December 18. 

Further openings in Bluewater shopping centre, Kent, and Cheltenham, Gloucestershire, in December and January will follow.

John Lewis executive director Naomi Simcock said: “We pride ourselves on being there for our customers whenever they need us, with products and services that are tailored for them. 

“As trusted stores for local communities across the country, we can play an important role by making services like healthcare and wellness more convenient and accessible. 

“In Randox we have an experienced and innovative partner to extend our range of existing in-store services to help customers proactively manage their health and wellbeing.”

Randox Health managing director Dr Peter FitzGerald added: “We are delighted to work together with John Lewis to bring innovative preventative healthcare directly to customers. 

“Our comprehensive testing packages, using Randox’s unique technologies and data analytics, provide the foundation for individuals to take greater control of their health and optimise the potential to live well for longer.  

“Randox’s presence in John Lewis stores will increasingly improve accessibility to leading healthcare prevention and wellbeing.”