All Department stores articles – Page 5
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News
John Lewis Partnership unveils inflation-busting pay rise
The John Lewis Partnership is to significantly increase staff pay from next month.
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NewsMarks & Spencer unveils ‘biggest ever’ investment in staff pay
M&S said that since 2022 it has invested more than £285m in retail pay.
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NewsSelfridges has broadened its membership programme
Luxury department store Selfridges has unveiled a new feature of its membership programme.
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NewsJohn Lewis teams up with Rough Trade for vinyl records launch
John Lewis has partnered with record store Rough Trade to stock and sell vinyl records across its department stores and online.
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NewsM&S makes senior hires for international business reset
Marks & Spencer has made three senior appointments at its international division as it aims to put the overseas business on a growth trajectory, Retail Week can reveal.
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NewsJohn Lewis to introduce Harry Styles-backed brand
John Lewis is introducing a host of new brands for the spring/summer season, including one backed by singer Harry Styles.
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NewsPaul Smith has named an ex-Fortnum & Mason boss as new non-exec
British fashion and lifestyle retailer Paul Smith has named a former Fortnum & Mason chief executive as a non-executive director.
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NewsNet-a-Porter boss to join top team at John Lewis
The managing director of Net-a-Porter has been appointed to a senior role at department store business John Lewis, Retail Week can reveal.
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NewsJohn Lewis and Waitrose ‘missed sales targets’ in the run-up to Christmas
John Lewis Partnership is reported to have recorded lower sales and profits than expected in the lead-up to Christmas.
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GalleryIn pictures: How Fortnum & Mason turned building works into a retail opportunity
Undertaking building work in-store is often a headache for retailers, but landmark department store Fortnum & Mason turned it into an opportunity to wow shoppers.
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DataMapped: Retail’s 101 favourite stores and where to find them
Retail leaders, journalists and commentators told us their favourite stores. Here is where in the world you can find them.
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FeatureRetail’s 101 favourite stores as chosen by the bosses of M&S, John Lewis, Ikea, Boots and more
From hometown heroes to international inspiration, we asked retailer leaders, commentators and our journalists to name their favourite store in the world. The result is 101 stores that show bricks-and-mortar retail at its very best.
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AnalysisDigital marketing’s new rules: Inside Asos, New Look and Urban Decay’s social strategies
This deep dive is the sixth in our ‘Consumer 2025 – from acquisition to advocacy’ series.
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NewsEx-Asda boss Lord Rose has called working from home ‘not proper work’
The former boss of Marks & Spencer and most recently Asda has criticised flexible working, saying it is creating a generation who are “not doing proper work”.
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NewsJohn Lewis launches in-store partnership with flooring specialist Tapi
John Lewis has struck a partnership with floorcoverings retailer Tapi, which will open concessions in the department store group’s shops, Retail Week can reveal.
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NewsFortnum & Mason outlines investment plans after profits and Christmas sales climb
Landmark department store business Fortnum & Mason intends to invest in a raft of initiatives after reporting a strong annual and Christmas performance.
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NewsTimpson, M&S and John Lewis in the top new customer service ranking
M&S is the top retailer in the UK for customer service, according to a new survey of 15,000 consumers. The brand, which recently said that “sales records were broken across the business” for Christmas 2024, narrowly beat John Lewis in the Institute of Customer Service’s (ICS) January 2025 UK Customer Satisfaction Index (UKCSI).
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NewsM&S sees ‘another good Christmas’ as investment in quality and value pays off
Marks & Spencer has recorded “another good Christmas” as sales across food, home and beauty rose over the festive period.
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DataThe Christmas trading 2024 retail league table
Find out how retailers fared during the critical 2024/25 Christmas trading period with our league table benchmarking sales performance across the industry.
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DataWinners and losers: Which retail categories enjoyed a bumper year and which ones struggled?
To find out which sectors are feeling very merry going into the new year, and which had a tougher time in 2024, we asked retail data experts CACI to track how spend has shifted this year

















