All American Express articles
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AnalysisBodycare: The embattled retailer bouncing back with AI and social media at the forefront
The opening of a brand new Bodycare at The Moor, Sheffield, was highly anticipated, but nothing could prepare for the response on the day itself
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NewsSocial media draws nearly 2 billion annual visits to UK high streets
Social media is estimated to drive around 1.7 billion visits to UK high streets every year, according to new research from American Express and Retail Economics.
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AnalysisPartnership update: B&Q, John Lewis, and Tesco join retail media pilot, M&S invests in staff safety, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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NewsRetail Week Awards 2026 winners revealed
Currys chief executive Alex Baldock and The Entertainer founders Gary and Catherine Grant were among the winners at the Retail Week Awards 2026.
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InterviewAmex: Why stores still have a future in the age of AI shopping
To understand how AI is disrupting traditional shopping journeys and what retailers must do to remain competitive, Retail Week spoke to Dan Edelman, American Express UK general manager for merchant services.
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AnalysisHow UK consumers shopped with AI over Christmas
AI is not only being harnessed by retailers looking to simplify operations, cut costs and save time, but by consumers who want an easier and improved shopping experience.
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Retail VoiceRetail 2050: How innovation, localism and experience will shape the high street
What will the high street look like in 2050? New research from American Express suggests a future shaped by localism, immersive experiences and seamless convenience. Dan Edelman, Amex’s general manager of merchant services, shares what this means for retailers and consumers alike
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Retail VoiceRetail offers and the importance of personalisation: four essential themes
No longer just a buzzword, personalisation offers real opportunity for growth, American Express’ Dan Edelman examines four ways retailers can use it to the greatest effect
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Retail VoiceCreating a winning formula for high streets
From fun to functionality, American Express’ Dan Edelman explores what shoppers want from their high streets
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AnalysisHas Amazon finally cracked the c-store?
By adding conventional self-checkout tills to its proprietary ‘just walk out’ technology at its latest Fresh store, has Amazon finally cracked the ‘convenience’ part of the c-store?
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NewsRevealed: Retail Week Awards 2024 shortlist
The Retail Week Awards, which have been celebrating excellence in the UK’s retail industry for nearly 30 years, have today revealed the 2024 shortlist.
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Retail VoiceBeyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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Retail VoiceThe changing face of loyalty – building brand advocates
Building sustained customer loyalty is the holy grail for any retail brand. It gives a compelling and continued competitive advantage, yet it’s also notoriously elusive and can be easily lost, says American Express’ Dan Edelman
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AnalysisThree charts revealing UK consumers’ biggest retail loyalty drivers
Retail Week’s new guide lifts the lid on what really turns 2,000 UK shoppers on to – and off – brands, and features interviews with 10 retail and industry leaders on the consumer strategies inspiring brand advocacy
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Report StoreLessons in Loyalty
How can you cut through the noise in a world where consumers are hypersensitive to price, crave authenticity and have retailers queuing up to give it to them?
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Retail VoiceWinning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express
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DataRanking: The UK retailers with the biggest international sales
After several years of staying close to home, it’s no surprise that, even with the cost-of-living crisis, more than 60% of Brits are planning an overseas holiday this year – up by 10% on last year, according to research by American Express.
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Retail VoiceThe four shopper groups shaping the UK’s retail sector
Following a difficult few years for retailers, American Express’ Dan Edelman examines shoppers’ main motivations and priorities as we head into the most prosperous part of the year
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NewsVery Group poaches marketing chief from Metro Bank
The Very Group has poached its new chief marketing officer from Metro Bank to help maintain the online retailer as a “destination of choice” for consumers
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Retail VoiceFour ways to tap into the £1.8bn subscriptions market
From car clubs to chilli sauce boxes and computer software, the subscription model is on the rise. American Express sets out four top tips to capitalise on this growing market